Jennifer Malone

Facilitated efficient communication by managing incoming calls within a small call center setting.

• Answer incoming emails for a 'group' mailbox within 24 Hr window

Generated comprehensive accounting reports and documents for customers and colleagues.

• Handle a monthly group of delinquent accounts to current

Facilitated efficient communication by managing incoming calls within a small call center setting.

• Answer incoming emails for a 'group' mailbox within 24 Hr window

Generated comprehensive accounting reports and documents for customers and colleagues.

• Handle a monthly group of delinquent accounts to current

• Answer calls in a call center atmosphere. Extreme detail oriented
• Enter new orders, changes and cancellations
• Use listening skills to determine type of call and who could best help customer in one call.
• Use skills to help customer and still follow strict DEA rules at all Times

• Received and sorted mail accurately. Opened and processed checks for verification. Scanned checks into digital system for record-keeping. Entered alphanumeric data and verified entries for accuracy. Assisted in troubleshooting computer issues and submitted service requests.

Processed checks and fine sort documents for immigration Paperwork

• Assisted with filing processes for accounts payable department and rent control department.
• Verified all batches for accounts payable department and facilitated payments from appropriate cost centers.