JENNIFER MANCIA VENTURA
Summary
Detail-oriented and versatile professional seeking to obtain a role as a Clinical Support Services Assistant in a hospital setting. Skilled in classroom support and front desk administration, with a strong ability to adapt to fast-paced, service-driven environments. Collaborative team member experienced in organizing learning environments, implementing policies, and supporting instructional goals with creativity and attention to detail. Demonstrated success in delivering individualized support to students, families, and school communities while maintaining a positive, solution-focused approach. Proven competence in guest relations and administrative operations, ensuring smooth workflows, clear communication, and high levels of satisfaction. Recognized for reliability, strong problem-solving abilities, and a consistent commitment to exceeding expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
ASSISTANT TEACHER
Harbor Child Care
03.2020 - Current
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
- Promoted physical, mental and social development using classroom games and activities.
- Organized classroom library and art areas each day to keep classroom well-maintained.
- Completed daily reports, meal count sheets and attendance logs.
Sales Associate
MB GALLERY BEAUTY SUPPLY
11.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier
FAMILY FOODS
01.2019 - 10.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
CASHIER
Moes Southwestern Grill
08.2018 - 11.2018
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
CASHIER
Panera
05.2016 - 05.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
HEMSPTEAD HIGH SCHOOL
Hempstead, NY06.2020
Skills
- Policy Collaboration
- Lesson Planning
- Behavior Management
- Student and Faculty Communication
- First Aid
- Safety and Supervision
- Parent and Caregiver Relations
- Early Childhood Education
- Cardiopulmonary Resuscitation (CPR)
- Due Diligence
- Care Planning
- Staff Relations
- Co-Teaching and Co-Planning
Certification
- CDA PREPARATORY CLASS PART 1Training - [60 HOURS]
- PREVENTING SUDDEN INFANT DEATH SYNDROME AND PROMOTING SAFE SLEEPING Training - 1 HOUR
- EMERGENCY PREPAREDNESS Training - 1.5 HOURS
- PREVENTION AND IDENTIFICATION OF BRAIN INJURIES INCLUDING ABUSIVE HEAD TRAUMA (AHT) Training - 2 HOURS
- SUPERVISION OF CHILDREN Training - 1.5 HOURS
- IDENTIFYING AND RESPONDING TO ANAPHYLAXIS Training - 1.5 HOURS
- FOUNDATION IN HEALTH AND SAFETY Training - 5 HOURS
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
ASSISTANT TEACHER
Harbor Child Care
03.2020 - Current
Sales Associate
MB GALLERY BEAUTY SUPPLY
11.2019 - 03.2020
Cashier
FAMILY FOODS
01.2019 - 10.2019
CASHIER
Moes Southwestern Grill
08.2018 - 11.2018
CASHIER
Panera
05.2016 - 05.2018
High School Diploma -
HEMSPTEAD HIGH SCHOOL