Jennifer Mancinelli
Doylestown,PA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
30
30
years of professional experience
Work History
Accounting Assistant
Zaveta Custom Homes
Doylestown, PA
05.2020 - Current
- Handled accounts payable and receivable, including invoicing and payment processing.
- Processed payroll, calculated wages, deductions, and issued paychecks to employees.
- Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
Manager
Havana Inc.
New Hope, PA
01.2003 - 09.2020
- Oversee restaurant and catering business including training, performance management, employee scheduling along with budgeting and forecasting
- Train staff on menu content, customer service, upselling product, and satisfying all customer requests
- Supervise and motivate employees with effective training, development, goal setting, and constructive feedback
- Intervene with customer complaints to resolve issues and promote brand loyalty, referrals, and returned business
- Streamline kitchen order preparation utilizing Aloha and Alpha Systems
- Noted Accomplishment: Assisted senior leadership to expedite service operations, maintain excellent customer and public relations, and drive strong profit margins
Case Manager
Valley Youth House Shelter
Warminster, PA
01.2004 - 01.2006
- Played vital role in the intake and discharge of all clients into the shelter including file management, scheduling, and resident supervision
- Maintained state and county regulations
Sales Representative
The Pros Entertainment
Huntington Valley, PA
01.2002 - 01.2003
- Instrumental in scheduling shows, providing sales presentations, and coordinating vendors
- Surged prospects by engaging in telemarketing as well as collaborating with vendors to initiate new opportunities
Caseworker
Children’s Choice Inc.
01.1998 - 01.2002
- Coordinated case management services for 15 foster children, 13 foster families, and 9 biological families
- Supervised and facilitated family and sibling visits
- Documented all interactions and specific outcomes
- Liaised with County Children and Youth agencies, social work professionals, attorneys, doctors, and educational specialists
- Represented children in Family Court
- Maintained case records and prepared all the necessary reports
Childcare Department Social Worker
Catholic Social Services
Philadelphia, PA
01.1995 - 01.1998
- Executed case management services for 21 foster children, 13 foster families, and 9 biological families
- Managed family visits, ISP meetings, and details of the client’s placement
- Monitored the adoption process
Education
BSW
La Salle University
Philadelphia, PA05-1995
Skills
- Accounts payable
- Accounts receivable
- Payroll administration
- Bank reconciliation
- Financial reporting
- Data entry
Timeline
Accounting Assistant
Zaveta Custom Homes
05.2020 - Current
Case Manager
Valley Youth House Shelter
01.2004 - 01.2006
Manager
Havana Inc.
01.2003 - 09.2020
Sales Representative
The Pros Entertainment
01.2002 - 01.2003
Caseworker
Children’s Choice Inc.
01.1998 - 01.2002
Childcare Department Social Worker
Catholic Social Services
01.1995 - 01.1998
BSW
La Salle University
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