Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jennifer Manuel

Jennifer Manuel

Edmond,OK

Summary

A proven leader ready to value people, companies, and clients through effectively representing the company. Effective Leadership bringing proven skills in executive, management, and employee coaching. Polished communicator and presenter obtaining buy-in from critical initiatives to revamp and revitalize existing structures. Knowledgeable, professional offering 20 years of progressive experience in sales, communication, and training.

Overview

25
25
years of professional experience

Work History

Leadership/Sales Trainer

Sychar Consulting
Edmond, Oklahoma
06.2018 - Current
  • Assessed training program effectiveness on regular basis and improved upon deficient areas.
  • Managed recruitment, training and development for highly effective sales team.
  • Designed and implemented sales training program and documentation.
  • Developed and led group training courses to align with corporate sales and service goals.
  • Collaborated with Executive Team to facilitate recruitment at job fairs and other community events.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Monitored day-to-day activities of sales associates and programs for sales growth tools
  • Analyzed company sales methods and made adjustments to rectify issues, increase efficiency and exceed sales goals, increasing sales by 100% within 2 years.
  • Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving smooth sales call implementation and customer satisfaction
  • Trained account managers on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
  • Designed and delivered web-based, self-directed learning materials
  • Facilitated virtual, in-person and blended learning sessions

Lecturer

University Of Central Oklahoma
01.2014 - Current
  • Graded assignments according to strict institutional policies and upheld guidelines for academic integrity while disciplining plagiarism and cheating accordingly.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
  • Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
  • Utilized instructional technologies in course delivery for both in-class and online instruction to engage and educate students.
  • Mentored diverse student population to promote cultural diversity for ethnic and racial groups, disabled and LGTB community.
  • Delivered lectures at appropriate pace and pronunciation for optimal audience comprehension by non-native English-speaking students.
  • Gave presentations on communication practices to fellow faculty using current technology as leading lecturer in 100% online courses utilizing engagement and passion to connect to students for optimizing learning through connection and clarity

Adjunct Professor

Kaplan University
Fort Lauderdale, FL
06.2008 - 05.2015
  • Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
  • Graded quizzes, tests, homework and projects to provide students with timely academic progress information and feedback.
  • Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
  • Used exams, quizzes and assignments to assess student comprehension.
  • Taught interpersonal communication, public speaking, mass communication courses, providing instruction to up to 100 undergraduate students.

Adjunct Professor

Everest University
Tampa, FL
10.2011 - 01.2013
  • Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
  • Graded quizzes, tests, homework and projects to provide students with timely academic progress information and feedback.
  • Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
  • Used exams, quizzes and assignments to assess student comprehension.

Pharmaceutical Sales Specialist II

Sepracor Pharmaceuticals
Medford , OR
05.2004 - 05.2007
  • Generated revenue by liaising between doctors and companies to sell products.
  • Tracked company inventory in multiple databases and prepared and filed required clinical documentation and reports.
  • Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling, and pricing.
  • Documented client interactions, sales, and pitches delivered in CRM system.
  • Introduced, demonstrated, and sold new products and systems effectively with the launch of Lunesta at 6.9% above the national average.
  • Developed and implemented effective marketing plans involving regular physician visits to increase sales of 75% Xopenex in hospitals where it previously did not exist.
  • Achieved individual, territory, and company goals for sales, market share, call metrics, and sample distribution. #21 for nation out of 1,231 Sales Representatives for Xopenex
  • #1 in Nation for % Unit Growth of Xopenex in 2005,.
  • Won territory Sales Partner of the Year in 2004
  • Engaged clients in deep, informational program discussions and presentations by providing value-added education and product benefits to grow product volume.

Territory Sales Manager

Physician Sales And Services
Medford, OR
08.2001 - 05.2004
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Offered new and existing customers profitable products to maintain strong territory-wide revenue.
  • Targeted prospects in other territories through careful research of competitor products, services and trends.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Established and maintained 50+ accounts with 1 year, expanding territory by $1 million in sales.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction.

TA to Instructor

Oklahoma State University
Stillwater, OK
05.1998 - 05.2001
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Used learning assessments to regularly monitor student understanding of class concepts and materials.
  • Earned positive feedback from parents regarding classroom instruction and student learning success.
  • Developed classroom guidelines and assignment rules to communicate expectations.
  • Created and implemented written and oral assessments.

Education

Master of Arts - Communication

Oklahoma State University
Stillwater, OK
05.2001

Bachelor of Science - Communication

Oklahoma State University
Stillwater, OK
05.1998

Skills

  • Interpersonal Communication Skills
  • Critical Thinking
  • Business Needs Analysis
  • Effective Customer Communication
  • Coaching and Development
  • Adult Learning Theories
  • Training Program Creation
  • Sales Data Analysis

Timeline

Leadership/Sales Trainer

Sychar Consulting
06.2018 - Current

Lecturer

University Of Central Oklahoma
01.2014 - Current

Adjunct Professor

Everest University
10.2011 - 01.2013

Adjunct Professor

Kaplan University
06.2008 - 05.2015

Pharmaceutical Sales Specialist II

Sepracor Pharmaceuticals
05.2004 - 05.2007

Territory Sales Manager

Physician Sales And Services
08.2001 - 05.2004

TA to Instructor

Oklahoma State University
05.1998 - 05.2001

Master of Arts - Communication

Oklahoma State University

Bachelor of Science - Communication

Oklahoma State University

Similar Profiles

CREATE PROFILE
Jennifer Manuel