Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Manzo

Grantham,PA

Summary

I am CNA certified with 23 years of experience. I have a certification in Basic Life Support. I am successful at all the jobs I am put to do and always willing to tackle new challenges.

Overview

16
16
years of professional experience

Work History

Transport Driver

Guardian Transport Solutions
09.2023 - Current
  • Improved on-time delivery rates by efficiently planning and scheduling transport routes.
  • Boosted customer satisfaction through timely communication and addressing concerns promptly.
  • Maintained a clean driving record, adhering to all traffic laws and safety regulations.
  • Conducted regular vehicle inspections, ensuring proper maintenance and compliance with safety standards.
  • Navigated challenging road conditions to deliver goods securely in various weather situations.
  • Transport residents to and from dialysis and healthcare appointments efficiently.

Manager of Transportation and Scheduler

Forest Park Healthcenter
03.2017 - 09.2023
  • Increased transportation efficiency by optimizing routing and scheduling processes.
  • Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
  • Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
  • Organized records of vehicles, schedules and completed orders.
  • Schedule doctors appointments for residents and completed medical records.

CNA

Forest Park Healthcenter
09.2007 - 03.2017
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Education

High School Diploma -

Biglerville High School
Biglerville, PA
06.1999

Skills

  • Patient Care
  • Basic Life Support
  • Compassion and Empathy
  • Compassionate Communication
  • Organizational Skills
  • Inventory Control
  • Safety Protocols
  • Schedule Management

Timeline

Transport Driver

Guardian Transport Solutions
09.2023 - Current

Manager of Transportation and Scheduler

Forest Park Healthcenter
03.2017 - 09.2023

CNA

Forest Park Healthcenter
09.2007 - 03.2017

High School Diploma -

Biglerville High School

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Jennifer Manzo