Jennifer Maravilla
Ontario,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Orderfiller Clerk
Walmart Fullfilment Center
08.2021 - 02.2024
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Utilized advanced software tools for tracking orders, enabling seamless communication between departments and improved overall workflow.
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Collaborated with team members to complete timely orders and avoid delays.
Customer Service Representative
Oportun
09.2019 - 12.2020
- cash handling, delivering contracts Auto and Personal Loans, inbound and outbound calls, marketing, outlook emails
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Educated customers about billing, payment processing and support policies and procedures.
Main Cashier
Dd’s Discounts
06.2016 - 08.2019
- Increased customer satisfaction by providing efficient and accurate cash handling services.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Enhanced overall store appearance through consistent upkeep of the cashier area, ensuring a clean and organized workspace.
- Assisted customers by answering questions and fulfilling requests.
Education
BUSINESS ADMINISTRATION ASSOCIATE DEGREE -
CHAFFEY COMMUNITY COLLEGE
RANCHO CUCAMONGA, CA01.2018
HIGH SCHOOL DIPLOMA -
ONTARIO HIGH SCHOOL
ONTARIO, CA01.2015
Skills
- negotiating
- Skilled in team building & supporting
- Warehouse Operations
- Outlook
- Excel
- Inbound, Outbound Calls
- Listening Effectively
- Successfully at writing and Summarizing
- Calculating
- Examining
- Analyze Cost
- Critical thinking
Languages
Spanish
Native or Bilingual
Timeline
Orderfiller Clerk
Walmart Fullfilment Center
08.2021 - 02.2024
Customer Service Representative
Oportun
09.2019 - 12.2020
Main Cashier
Dd’s Discounts
06.2016 - 08.2019
BUSINESS ADMINISTRATION ASSOCIATE DEGREE -
CHAFFEY COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
ONTARIO HIGH SCHOOL