Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Kennedy

'Ewa Beach,HI

Summary

Goal-oriented manager with experience and proven leadership abilities. Passionate about increasing productivity and customer satisfaction to meet kpi's. Committed to streamlining procedures to optimize team talent.

Overview

20
20
years of professional experience

Work History

Store Manager

Lovisa
06.2023 - Current
  • Responsible for team development and training to deliver exceptional customer service to exceed company goals /KPI's.
  • Uphold operational standards and visual expectations.
  • Foster a positive work environment by cultivating strong relationships with team members through activities and consistent recognition of individual achievements.

Marketing & Operations Manager

Chiefs Icehouse
06.2020 - 01.2022
  • Responsible for operations of 3 store locations, including store orders, visual standards, team schedules, and monthly store inventory.
  • Recruiting/hiring and team development.
  • Negotiated vendor contracts
  • Improved social media presence through consistent posting and audience engagement tactics.
  • Oversaw budget allocation at all locations to ensure efficient use of resources.
  • Spearheaded the adoption of new ideas to increase efficiency.

Executive Assistant/Training & Events Manager

Flydog Yoga
10.2016 - 10.2019
  • Responsibilities include direct communication with studio owners to identify training needs and development plans
  • Prepared and edited training manuals, contracts and presentations on behalf of studio for internal and external trainings.
  • Organized details and travel arrangements for guest teachers, incoming and outgoing.

District Training Manager

Motherhood Maternity
01.2014 - 09.2016
  • Independently run a boutique style environment focused on delivering high caliber service while establishing a meaningful connection and relationship with client
  • Streamlined training district wide to increase efficiency and productivity.
  • Evaluated employee progress and provided constructive feedback, leading to improved job performance.

Loan Processor/Administrative Assistant

North Pointe Mortgage
06.2010 - 06.2012
  • Processing verifications and other loan support tasks
  • Reconciling credit
  • Answer phone calls, respond to emails
  • Manage front reception desk.

Assistant Manager/Store Manager

Aeropostale
05.2004 - 05.2010
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Managed team in fast-paced environment with proactive communication and positive feedback.
  • Maximized sales and control shrinkage through excellent customer service.
  • Process Payroll.

Education

Fletcher High School
Fletcher, OK

Skills

  • Payroll and Schedule
  • Conducting store audits
  • Loss Prevention
  • Planograms
  • Leadership Development
  • Multi-Unit Management
  • Action Plans

Timeline

Store Manager

Lovisa
06.2023 - Current

Marketing & Operations Manager

Chiefs Icehouse
06.2020 - 01.2022

Executive Assistant/Training & Events Manager

Flydog Yoga
10.2016 - 10.2019

District Training Manager

Motherhood Maternity
01.2014 - 09.2016

Loan Processor/Administrative Assistant

North Pointe Mortgage
06.2010 - 06.2012

Assistant Manager/Store Manager

Aeropostale
05.2004 - 05.2010

Fletcher High School

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Jennifer Kennedy