Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Affiliations
References
Timeline
Generic

Jennifer Marill

Peyton,CO

Summary

Results-driven professional specializing in data migration and project management with extensive experience at Enumerate (TOPS Software). Achievements include enhancing data accuracy and operational efficiency through successful client data transformations. Expertise in resolving complex issues and fostering strong client relationships, resulting in high satisfaction and retention rates.

Overview

16
16
years of professional experience

Work History

Data Conversion Technician

Enumerate (TOPS Software)
Colorado Springs, CO
12.2009 - 08.2025
  • Transformed, migrated, and optimized client data across multiple formats and systems.
  • Ensured data accuracy, integrity, and consistency through rigorous QA processes and error resolution.
  • Designed and executed data automation scripts, reducing manual effort and turnaround times.
  • Collaborated with project managers, developers, and client teams to deliver seamless conversions.
  • Provided implementation support and training, ensuring clients maximized product benefits.
  • Leveraged Salesforce, Zendesk, and SaaS tools to streamline client support and enhance efficiency.
  • Supported digital transitions for hundreds of clients, contributing to long-term customer retention and satisfaction.

Community Association Manager

Diversified Association Management
Colorado Springs, CO
04.2015 - 09.2019
  • Managed 10–14 community associations, overseeing operations, budgets, and governance.
  • Coordinated and attended board meetings, elections, and financial reviews.
  • Acted as liaison between boards, homeowners, vendors, and staff, ensuring effective communication.
  • Analyzed monthly and quarterly financial statements, improving budget adherence.
  • Resolved resident complaints efficiently, enhancing community satisfaction and trust.
  • Partnered with boards of directors to develop and enforce policies and budgets.

Education

Certificate of Competence - Help Desk

Leeward Community College
Pearl City, HI
12.2014

Bachelor of Science - Business Administration

Hawai‘i Pacific University
Honolulu, HI
05.2014

Associate of Science - Legal Office Assistance

Bates Technical College
Tacoma, WA
05.2009

Skills

  • Data extraction and transformation
  • Database management and optimization
  • File format conversions
  • Quality assurance and error resolution
  • Software implementation and training
  • Project management
  • Client support and engagement
  • Salesforce and Zendesk proficiency
  • SaaS platform expertise
  • Data migration
  • Project coordination
  • Problem solving

Websites

Additional Information

Army Veteran – 10-point preference, ENACTUS Member (formerly SIFE), Passionate about innovation, continuous learning, and driving digital transformation

Affiliations

  • Ballet
  • Hobby Farming

References

References available upon request.

Timeline

Community Association Manager

Diversified Association Management
04.2015 - 09.2019

Data Conversion Technician

Enumerate (TOPS Software)
12.2009 - 08.2025

Certificate of Competence - Help Desk

Leeward Community College

Bachelor of Science - Business Administration

Hawai‘i Pacific University

Associate of Science - Legal Office Assistance

Bates Technical College

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