Jennifer Markle
Clayton,CA
Summary
Experienced in Human Resources and as a small business owner, dedicated to leveraging skills to contribute towards employer objectives in enhancing overall employee satisfaction. Strong background in HR with deep understanding of employee engagement strategies and effective communication techniques. Former small business owner providing unique perspective on challenges faced by organizations and importance of fostering a positive work environment. Utilizing expertise to drive employee motivation, promote teamwork, and contribute to company success.
Overview
20
20
years of professional experience
Work History
Co-Owner
Diablo Lawnscape
01.2012 - Current
- Oversee all areas of the business for staffing, payroll and workers compensation
- Prepare monthly, quarterly and yearly profit & loss statements, balance sheets and all other necessary financial reports
- Write business plans, secure business financing, annual reporting and tax preparation
- Assist with marketing strategies and identifying business opportunities
- Maintain positive and long-lasting relationships with customers to help cultivate a stellar business reputation, repeat business, and customer referrals
Human Resource Director
Reply! Inc.
07.2008 - 09.2012
- Work directly with Executive, Director, and Management Staff on all aspects of employee relations, reported to CFO
- Design, plan, and implement human resource programs and policies for compensation, benefits, 401(k), stock option administration, and PTO
- Oversee visa/green card processing, and H1B work authorizations
- Assist all levels of management with strategic planning for staffing, employee relations issues, performance reviews, goal setting, write-ups, and terminations
- Recruiting, offer letters, new hire orientations, exit interviews, unemployment claims and benefits
- Assist Executive's with multiple company acquisitions and all merger related items pertaining to staffing, benefits, payroll, and terminations
- Work with outside legal counsel as needed
- Manage human resource personnel and office staff across multiple offices
Human Resource Generalist
Reply! Inc.
03.2006 - 07.2008
- Process bi-weekly payroll, approval for commissions from all department heads, submit necessary reports to accounting
- Recruiting, approval processing for new hires, offer letters & new hire orientations
- Assist with administering human resource programs for benefits & 401(k)
- Aid Human Resource Director with weekly staff reports
- Assist with monthly company luncheons and annual Christmas parties
- Manage Office Manager & Receptionist
Office Manager
Reply! Inc.
03.2005 - 03.2006
- Continued Administrative/receptionist duties
- Assisted Executive Staff, Human Resources and Accounting daily
- Reporting, scheduling, filing
Administrative Assistant/ Receptionist
Reply! Inc.
12.2004 - 03.2005
- Greeting any guests or potential new hires and making sure they were comfortable while waiting
- Answering and directing incoming phone calls, this included wearing a headset and having extensions memorized so I could work from three office suites we had at the time
- Picking up mail daily from multiple locations, and logging daily checks
- General administrative duties
- Filing for Human Resources
- Faxing, sorting and responding to mail
- Managing/ordering office and kitchen supplies
- Helping plan employee lunches, ordering/picking up executive lunches
Education
Bachelors of Science - Business Administration, Human Resource Management
California State University Hayward
12.2005
Business Administration, General Business
California State University Sacramento
12.2002
Associates in Arts - Business Administration, General Education
Diablo Valley College
06.2002
Skills
- Interpersonal communication
- Written communication
- Verbal communication
- Leadership skills
- Professionalism
- Intrinsic motivation
- Small business operations
- Policy and procedure implementation
- Innovation mindset
- Recruiting and training
- Staffing
Timeline
Co-Owner
Diablo Lawnscape
01.2012 - Current
Human Resource Director
Reply! Inc.
07.2008 - 09.2012
Human Resource Generalist
Reply! Inc.
03.2006 - 07.2008
Office Manager
Reply! Inc.
03.2005 - 03.2006
Administrative Assistant/ Receptionist
Reply! Inc.
12.2004 - 03.2005
Business Administration, General Business
California State University Sacramento
Associates in Arts - Business Administration, General Education
Diablo Valley College
Bachelors of Science - Business Administration, Human Resource Management
California State University Hayward
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