Jennifer Marquis
CHESAPEAKE,VA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
15
15
years of professional experience
Work History
Remote Kitchen Designer
Custom Kitchens
08.2020 - Current
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Presented innovative solutions to complex design challenges, maximizing both aesthetics and functionality within limited spaces.
- Successfully managed multiple concurrent projects while maintaining a high level of organization and prioritization skills.
- Created visually appealing 3D renderings to help clients visualize their new kitchen space before construction began.
Account Manager
Trindco Premium Countertops
04.2018 - 05.2025
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Assistant Store Manager
The Home Depot
03.2010 - 04.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies, procedures and best practices to ensure their success within the organization.
Education
Bachelor of Science - Business Administration And Management
Old Dominion University
Norfolk, VASkills
- Client account management
- Service excellence
- Effective team collaboration
- Customer relationship management
- Cultivating strong partnerships
- Project oversight
- CRM software
Accomplishments
- Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
- Business Development: - Developed strong relationships with existing and new clients which resulted in a 50% increase in sales over three years.
Languages
English
Native or Bilingual
German
Limited Working
Timeline
Remote Kitchen Designer
Custom Kitchens
08.2020 - Current
Account Manager
Trindco Premium Countertops
04.2018 - 05.2025
Assistant Store Manager
The Home Depot
03.2010 - 04.2018
Bachelor of Science - Business Administration And Management
Old Dominion University
Similar Profiles
Fidel GongoraFidel Gongora
Owner at Urban Home Design & Custom KitchensOwner at Urban Home Design & Custom Kitchens
Gustavo CalleGustavo Calle
Lead Carpenter at MR Custom KitchensLead Carpenter at MR Custom Kitchens
Epifanio GonzalezEpifanio Gonzalez
Project Manager at Tri Valley Custom Kitchens LLCProject Manager at Tri Valley Custom Kitchens LLC
Jacob RosebroughJacob Rosebrough
2nd Class Welder at Fairlead Boat Works2nd Class Welder at Fairlead Boat Works
William VelezWilliam Velez
Cadet at Air Force ROTCCadet at Air Force ROTC