Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Marrero

West Palm Beach

Summary


Professional Summary

Compassionate and dedicated customer service professional with two years of experience in a fast-paced, client-facing environment. Skilled in communication, problem-solving, and working collaboratively with diverse teams to provide high-quality service. Adept at managing customer needs with patience, empathy, and attention to detail. Now seeking to apply these skills in the Home Health Aide (HHA) role, where I can leverage my ability to connect with people, follow safety protocols, and provide excellent care to improve the well-being of patients. Committed to learning and growing within the healthcare field to deliver the best possible care for those in need.

Overview

1
1
year of professional experience

Work History

Costumer Service

McDonald's
04.2024 - Current

Customer Service Representative
McDonald's – West Palm Beach FL
April 2024– Present

  • Delivered exceptional customer service by communicating effectively with customers, ensuring their satisfaction and addressing their needs with patience and empathy.
  • Developed strong problem-solving skills to handle customer concerns and resolve issues quickly and calmly, ensuring a positive experience.
  • Worked as part of a team to provide efficient service, demonstrating strong collaboration and adaptability in a fast-paced environment.
  • Maintained high standards of cleanliness and safety, following strict procedures to ensure a safe and hygienic work environment.
  • Demonstrated attention to detail when taking orders and managing customer needs, ensuring accuracy and efficiency in a busy setting.

Education

High School Diploma -

Univercidad De Ciencias Medica
Puerto Padre, Las Tunas, Cuba
09-2026

Home Health Aide - Health And Wellness

OMNI CAREER INSTITUTE
Lake Worth, FL
12-2024

Skills

  • Communication: Ability to effectively communicate with diverse groups, including patients, ensuring their needs are heard and understood
  • Empathy & Patience: Developed strong interpersonal skills, enabling me to offer empathetic and patient care to individuals in stressful situations
  • Teamwork: Collaborative team player with experience working in fast-paced environments, supporting colleagues to ensure quality service and care
  • Problem Solving: Skilled in resolving issues calmly and effectively, which is critical for managing unexpected situations in patient care
  • Attention to Detail: Experienced in following procedures precisely, ensuring accuracy and safety in all tasks, a vital skill in patient care

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Costumer Service

McDonald's
04.2024 - Current

High School Diploma -

Univercidad De Ciencias Medica

Home Health Aide - Health And Wellness

OMNI CAREER INSTITUTE

Similar Profiles

CREATE PROFILE
Jennifer Marrero