Jennifer Marrington
Brookings,OR
Summary
Skilled Food and Beverage Supervisor with experience in managing restaurant operations, optimizing dining services, and improving customer satisfaction levels. Possess strong leadership skills with the ability to train team members to ensure top-notch service delivery. Proven track record of implementing process improvements that enhance operational efficiency and profitability. Known for fostering positive work environments that encourage teamwork and optimal performance.
Experience in coding all food and beverage invoices. In charge of all ordering and receiving.
Overview
6
6
years of professional experience
Work History
Pro Shop Employee & Director of Food & Beverage
CourseCo.
Brookings, OR
05.2018 - Current
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Developed policies and procedures to ensure compliance with corporate standards.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Greeted customers and provided friendly customer service.
- Assisted customers with selecting golf equipment, apparel, and accessories.
- Organized merchandise displays to promote sales.
- Answered phone calls and responded to emails in a timely manner.
- Performed administrative duties such as filing paperwork and creating reports.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Franklin High Scchool
Stockton, CA06-1990
Skills
- Purchasing management
- Operational Efficiency
- Cost Control
- Recipe creation
- Menu development
- Staff Leadership
- Portion Control
- Cost Reduction
- Quality Assurance
- Staff Supervision
- Inventory Management
- Order Fulfillment
- Customer Service
- Goal-Driven
Timeline
Pro Shop Employee & Director of Food & Beverage
CourseCo.
05.2018 - Current
High School Diploma -
Franklin High Scchool
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