Jennifer Marrison
Greenback,TN
Summary
Adaptable Senior Production Control Logistics Specialist expert in crisis management and troubleshooting to ensure efficiency and productivity. Looking to expand international customs knowledge.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Production Control Specialist
DENSO Manufacturing Of Michigan
Maryville, TN
11.2013 - Current
- Managed day-to-day truck operations of 5 crossdocks, 14 carriers, and 1.5 million yearly pallets.
- Analyzed shipping costs and identified areas for cost savings resulting in $1.7 Million cost savings.
- Managed high-performing team of 3 workers to enhance quality and safety of internal freight systems.
- Supported development of training materials and technical manuals for new team members.
- Reviewed logistics performance with customers against service agreements, targets and benchmarks.
- Relayed information between drivers and recipients regarding ETA and potential delays.
- Directed team activities by establishing task priorities and providing guidance.
- Collaborated effectively in cross-functional team-oriented environment.
- Audited freight bills for accuracy prior to payment processing.
- Scheduled daily pick-ups from suppliers based on production needs.
- Provided support in preparing invoices and customs documents for international shipments.
- Updated customers and interdepartmental employees on critical shipments upon request.
- Maintained high standards of internal and external customer service.
- Redesigned movement of goods to minimize costs and maximize value.
- Resolved issues relating to wrong or missing items in shipped packages.
- Maintained accurate records of incoming and outgoing shipments.
- Monitored the status of inbound and outbound shipments to ensure timely delivery.
- Coordinated with vendors, carriers, and other departments to resolve shipment discrepancies.
- Managed multiple small and large-scale projects in cross-functional environment.
- Explained proposed solutions to customers and management through oral presentations and written proposals.
- Conducted regular inspections of warehouse facilities to ensure safety standards are met.
- Coordinated with freight forwarders to expedite international shipments.
- Developed and maintained systems and processes to move domestic and international freight at best cost to achieve business objectives.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Collaborated with others to discuss new opportunities.
- Implemented a system for tracking shipments and inventory.
- Conducted research on logistics operations and performed literature reviews, interviews and site visits.
- Evaluated current procedures to identify opportunities for process improvement.
- Created and enforced policies and procedures for entire logistics team.
Corporate Recruiter
Staffing Solutions / Denso Manufacturing Tennessee
Maryville, TN
03.2012 - 09.2013
- Explained job duties, compensation and benefits to potential candidates.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Collaborated with hiring teams to ensure a positive candidate experience throughout the process.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Attended career fairs and networking events to help fill openings and build candidate pipeline.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Coordinated background checks for successful applicants prior to start date.
- Ensured compliance with employee law and DENSO standards.
- Proctored skills test for manufacturing applicants.
International Logistics Coordinator
Sterling Courier
Sterling, VA
09.2006 - 05.2011
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Identified root causes of service failures and implemented appropriate remediation measures to prevent future issues.
- Coordinated with all governing agencies regarding customs and transportation regulations (import and export)
- Assisted customers in planning and routing all their international urgent shipping needs including medical and hazardous material (such as organ transplants and aircraft parts)
- Dispatched agents to cover operational needs across the world
- Processed SEDs and other documents required for shipments
- Handled high profile, high value and confidential shipments
Education
Bachelor of Arts - Business Management & Orginization
Maryville College
Maryville, TNSkills
- Problem-Solving Capabilities
- Vendor Management
- Project Management
- Kaizen
- Legal Requirements Interpretation
- Decision-Making
Certification
- Customs Broker Exam Prep Course - October 2023 Exam
Timeline
Senior Production Control Specialist
DENSO Manufacturing Of Michigan
11.2013 - Current
Corporate Recruiter
Staffing Solutions / Denso Manufacturing Tennessee
03.2012 - 09.2013
International Logistics Coordinator
Sterling Courier
09.2006 - 05.2011
Bachelor of Arts - Business Management & Orginization
Maryville College
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