Jennifer Marshall
Sales Auditor/Billing
Midland,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Benefit Analyst position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Medical Biller with over 4 years of experience in Medical Billing. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Sales Auditor
Costco
Midland, MI
09.2020 - Current
- Prepared working papers, reports and supporting documentation for audit findings.
- Diminished outstanding debts by analyzing accounts for issues.
- Completed audit papers by thoroughly documenting audit tests and findings.
- Collected and reported monthly expense variances and explanations.
Receptionist/Medical Biller
Women's Personal Growth & Therapy
Okemos, MI
03.2014 - 03.2022
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Filed and updated patient information and medical records.
- Trained new employees on multiple medical billing programs and data entry software.
- Collected payments and applied to patient accounts.
Customer Service Representative
Michigan Dental Association
Okemos, MI
07.2018 - 03.2020
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Collected and analyzed customer information to prepare product or service reports.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Accounts Payable and Receivable Clerk
Courtesy Ford
Okemos, MI
06.2016 - 06.2018
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Matched purchase orders with invoices and recorded necessary information.
Education
High School Diploma -
Okemos High School
Okemos, MI 09.1988 - 06.1991
No Degree - Accounting
Lansing Community College
Lansing, MI 05.2001 -
Skills
Account reconciliation specialist
Timeline
Sales Auditor
Costco
09.2020 - Current
Customer Service Representative
Michigan Dental Association
07.2018 - 03.2020
Accounts Payable and Receivable Clerk
Courtesy Ford
06.2016 - 06.2018
Receptionist/Medical Biller
Women's Personal Growth & Therapy
03.2014 - 03.2022
No Degree - Accounting
Lansing Community College
05.2001 -
High School Diploma -
Okemos High School
09.1988 - 06.1991
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