Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Software
Affiliations
Timeline
Generic

Jennifer Marshall

Vineland,NJ

Summary

Expert in policy enhancement, employee retention strategies, and recruitment efficiency. Proven ability to analyze metrics for informed human resources decisions. Achievements include optimizing organizational structures and enhancing compensation and benefits systems. Strong analytical skills combined with effective conflict resolution and communication capabilities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Human Resources Manager

GardaWorld Security
New York, NY
06.2022 - 07.2025
  • Prepared executive presentations on employee performance and retention trends.
  • Negotiated collective bargaining agreements with unions, focusing on profit and operational outcomes.
  • Implemented performance management systems, achieving 15% increase in promotions.
  • Conducted compliance audits to ensure adherence to labor laws and regulations.
  • Streamlined onboarding processes, enhancing integration of new hires.
  • Led diversity and inclusion initiatives to promote equitable workplace culture.
  • Managed employee relations, resolving grievances and terminations, winning union case that saved $10,000.
  • Executed HRIS system implementation, improving data collection efficiency with 35% reduction in file errors.

Human Resources Coordinator

Fed Ex Ground
Jersey City, NJ
07.2016 - 06.2022
  • Managed employee onboarding to ensure compliance with company policies and procedures.
  • Facilitated communication between management and staff regarding HR policies and procedures.
  • Coordinated benefits administration, including health insurance, 401(k), and tuition reimbursement.
  • Maintained accurate employee records within HR information systems and databases.
  • Supported training initiatives that resulted in 20% promotions and 15% retention rates.
  • Conducted exit interviews to collect feedback, leading to a 25% increase in application submissions.
  • Organized employee recognition programs, improving morale and reducing resignations by 10%.
  • Assisted candidates with application processes, including background checks and I-9 documentation.

Talent Acquisition Coordinator

Penske Automotive
Edison, NJ
03.2013 - 08.2018
  • Maintained up-to-date knowledge of equal employment opportunity and affirmative action laws.
  • Sourced and screened candidates, averaging 96 calls daily with a 65% hire rate.
  • Utilized social media and networking platforms to attract candidates, achieving 45% sourced through these channels.
  • Delivered training sessions to hiring managers on effective interviewing and diversity practices.
  • Mentored new recruiters in candidate interviewing and qualification strategies.
  • Established partnerships with local organizations to enhance professional skills for job seekers.
  • Advised management on recruiting and retention programs, influencing 10% of operations management to pursue HR careers.
  • Analyzed recruitment metrics, saving $12,000 by improving speed to post.

Package Handler

Fedex
Edison, NJ
01.2014 - 07.2016
  • Loaded and unloaded packages from delivery trucks and conveyor belts efficiently.
  • Sorted packages by size, weight, and destination to optimize distribution process.
  • Operated handheld scanners to monitor package movement throughout facility.
  • Collaborated with team members to consistently meet daily shipping deadlines.
  • Inspected packages for damage prior to processing to maintain quality standards.
  • Trained new hires on package handling procedures, achieving 13% retention rate.
  • Stacked boxes onto pallets to maximize storage efficiency.
  • Utilized computer systems for order tracking, label printing, and report preparation.

Human Resources Specialist

Target
Edison, NJ
05.2010 - 03.2013
  • Developed and implemented training modules, increasing staff retention by 35%.
  • Maintained organizational charts, employee handbooks, and performance evaluation forms.
  • Prepared employment records using human resources management system software.
  • Interpreted human resources policies and explained procedures to staff.
  • Created metrics and reports to analyze HR effectiveness, identifying 40% of troubled areas and reducing issues by 23%.
  • Designed employee onboarding programs, enhancing new hire productivity by 44%.
  • Managed HR information systems for efficient data handling and accurate reporting.
  • Analyzed job descriptions to establish recruitment plans and advertising strategies.

Education

BBA - Human Resources Management

Walden University
Minneapolis, MN
02-2022

Skills

  • Labor negotiations and conflict resolution
  • Compliance auditing and HRIS implementation
  • Diversity and inclusion initiatives
  • Talent acquisition and benefits administration
  • Team leadership and presentation skills
  • Unemployment claims management
  • Staff compensation management
  • Training and mentoring

Accomplishments

  • 2024 Lion Award Human Resources Manager of The year

Certification

  • SPHR · Professional in Human Resources (PHR) · Human Resources Management · CPR
  • Notary expiration 2029
  • CPR/AED/First Aid expiration 2027

Software

  • Peoplesoft
  • Dynafile
  • Brassring
  • Wineteam
  • Vector Solutions
  • 32BJ SEIU
  • Experian (Unemplyment Claims)
  • Hireright
  • EHUB

Affiliations

2024 Rising Lions

Selected 80 HR coordinators within the company across the Northeast Region guided and taught

  • New software for processing new hire.
  • Processing FMLA claims.
  • Processing Workers Compensation.
  • Incident Tracking
  • MVR processing.
  • Union Protocol and submission (which consists of union due to deduction's and membership)
  • SORA processing.
  • HIPPA Regulations.

Timeline

Senior Human Resources Manager

GardaWorld Security
06.2022 - 07.2025

Human Resources Coordinator

Fed Ex Ground
07.2016 - 06.2022

Package Handler

Fedex
01.2014 - 07.2016

Talent Acquisition Coordinator

Penske Automotive
03.2013 - 08.2018

Human Resources Specialist

Target
05.2010 - 03.2013

BBA - Human Resources Management

Walden University

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