Summary
Overview
Work History
Education
Skills
Additional Information
Software
Certification
Timeline
AccountManager
Jennifer Martinez

Jennifer Martinez

Medical Assistant
Houston,TX

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

1
1
Certification
2
2
years of post-secondary education
1
1
year of professional experience

Work History

Medical Assistant/COVID-19 Tester

Houston Medical ER
Houston , Texas
01.2021 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Provided device testing, including writing testing, monitoring progress, and recording defects.
  • Performed nasal swabs to extract specimens for COVID-19 testing.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.

Medical Assistant/Call Center Agent

Pcp For Life
Houston, TX
09.2020 - 12.2020
  • Assisted 90+ patients in average 2-3 min by answering questions, responding to inquiries and handling telephone requests.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Gathered forms, copied insurance cards and collect patient information for billing and insurance filing.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Evaluated patients information to explore issues, develop potential solutions and maintain high-quality service.
  • Taught patients about medications, procedures and care plan instructions.

Medical Assistant

Dr.Willy Aramayo Family Medicine
Houston, Texas
11.2019 - 08.2020
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Tested and recorded blood glucose levels.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared initial patient charts for admission.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Ordered and prepared reagents and supplies.
  • Obtained pre- and post-treatment vital signs and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Gathered forms, copied insurance cards an collect patient information for billing and insurance filing.
  • Prepared patients for pap smears, electrocardiograms, minimal surgeries and dressing changes.
  • Taught patients about medications, procedures and care plan instructions.
  • Audited samples and refrigerated medications to verify freshness and remove any expired packages.
  • Precepted newly hired medical assistants to train each on office procedures and important tasks.
  • Triaged incoming calls for provider to determine callers' likely needs, including immediate appointments or scheduled visits.
  • Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
  • Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
  • Collected deductibles and copays to post money to patient accounts.
  • Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
  • Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
  • Posted payments and charges to patient accounts and participated in billing processes.
  • Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information.

Education

Andy Dekaney High School
Houston, TX

High School Diploma -

Brookshire International Academy
Florida Career College
04.2019 - 12.2020

Medical Assistant Technician

Florida Career College
04.2019 - 12.2019

Associate of Science - Health Services Administration

Florida Career College
70 Farm To Market 1960 Rd W, Houston, TX 77090
01.2021 - Current

Skills

    Computer skills

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Additional Information

I am currently back in college to further my knowledge into Health Services Administration.

Software

Medisoft/Eclinicals

Certification

BLS Provider

Timeline

Medical Assistant/COVID-19 Tester

Houston Medical ER
01.2021 - Current

Associate of Science - Health Services Administration

Florida Career College
01.2021 - Current

Medical Assistant/Call Center Agent

Pcp For Life
09.2020 - 12.2020

Medical Assistant

Dr.Willy Aramayo Family Medicine
11.2019 - 08.2020

High School Diploma -

Brookshire International Academy
04.2019 - 12.2020

Medical Assistant Technician

Florida Career College
04.2019 - 12.2019

Andy Dekaney High School

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