Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Martinez

Longwood,FL

Summary

Outgoing Front Office Assistant with 15 years of experience in office and administrative work. Driven and fast-learning individual with exceptional organizational talents and customer service skills. Superior understanding of specific protocols.

Overview

16
16
years of professional experience

Work History

Front Office Assistant, Sr/Hand Therapy Assistant

Orlando Health/Jewett Orthopaedic Clinic
Winter Park, FL
02.2007 - Current
  • Directed phone inquiries, answered customer questions and scheduled appointments.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
  • Completed patient check-in processes by verifying insurance and submitting forms to insurance companies
  • Obtained insurance authorization and referrals.
  • Assisted with patient care

Education

High School Diploma -

Pine Ridge High School
Deltona, FL
06.2001

Skills

  • Flexible and Adaptable
  • Decision-Making
  • MS Office
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Self-Motivated
  • Excellent Communication
  • Attention to Detail
  • Organization and Time Management

Timeline

Front Office Assistant, Sr/Hand Therapy Assistant

Orlando Health/Jewett Orthopaedic Clinic
02.2007 - Current

High School Diploma -

Pine Ridge High School

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Jennifer Martinez