Jennifer Martinez
Longwood,FL
Summary
Outgoing Front Office Assistant with 15 years of experience in office and administrative work. Driven and fast-learning individual with exceptional organizational talents and customer service skills. Superior understanding of specific protocols.
Overview
16
16
years of professional experience
Work History
Front Office Assistant, Sr/Hand Therapy Assistant
Orlando Health/Jewett Orthopaedic Clinic
Winter Park, FL
02.2007 - Current
- Directed phone inquiries, answered customer questions and scheduled appointments.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
- Completed patient check-in processes by verifying insurance and submitting forms to insurance companies
- Obtained insurance authorization and referrals.
- Assisted with patient care
Education
High School Diploma -
Pine Ridge High School
Deltona, FL06.2001
Skills
- Flexible and Adaptable
- Decision-Making
- MS Office
- Multitasking Abilities
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Dependable and Responsible
- Self-Motivated
- Excellent Communication
- Attention to Detail
- Organization and Time Management
Timeline
Front Office Assistant, Sr/Hand Therapy Assistant
Orlando Health/Jewett Orthopaedic Clinic
02.2007 - Current
High School Diploma -
Pine Ridge High School
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