Jennifer Martinez
Daytona Beach,FL
Summary
Innovative Jewelry Designer with over 10 years of experience in handcrafted jewelry creation, customer relations, and luxury retail. Expertise in precious metals, gemstones, design development, and client relationship management. Successfully owned and operated an independent jewelry brand, delivering superior customer experiences and high-quality, aesthetically refined pieces.
Overview
24
24
years of professional experience
Work History
Owner and Jewelry Designer
Jen Ivy Jewelry
Nashville, Tennessee
03.2013 - Current
- Founded and operated a handmade artisan jewelry business specializing in unique jewelry crafted from precious metals and gemstones.
- Designed and created custom and small-batch jewelry collections with strong attention to craftsmanship, detail, and quality.
- Managed all aspects of business operations including product design, sourcing materials, photography, branding, sales, marketing, packaging, bookkeeping, and customer relations.
- Built and maintained relationships with clients through personalized service and strong communication.
- Developed product presentation and branding strategies to create a cohesive and elevated customer experience.
- Utilized social media and online platforms to promote products, engage customers, and increase brand visibility.
Crew Leader
Gardens of Babylon Landscaping
Nashville, Tennessee
04.2020 - 03.2023
- Led a small crew by assigning tasks, prioritizing projects, and overseeing daily operations.
- Maintained strong client relationships and supported sales opportunities for landscape upgrades.
- Completed training and passed exam to obtain applicator license for herbicides and pesticides.
Guest Relations Manager
MStreet Entertainment Group/ Tavern Midtown
Nashville, Tennessee
05.2016 - 02.2019
- Managed guest relations and private event coordination for a high-volume restaurant environment.
- Led and supervised host staff to ensure exceptional guest experiences.
- Coordinated event logistics and maintained strong communication with guests and team members.
Jewelry maker and sales associate
Lorraine's Boutique
Nashville, Tennessee
06.2014 - 01.2016
- Assisted in the design and production of handcrafted jewelry pieces for retail and wholesale customers.
- Provided exceptional in-store customer service and assisted clients with jewelry selection and styling.
- Managed wholesale phone orders and maintained professional communication with customers and vendors.
- Performed opening and closing procedures while supporting daily boutique operations.
Sales and Repair Specialist
Louis Vuitton - LVMH
Nashville, Tennessee
08.2006 - 05.2009
- Delivered luxury-level customer service in a high-end retail environment.
- Managed product repairs and communicated service expectations to clients, enhancing overall satisfaction.
- Consistently met and exceeded monthly sales goals through relationship-driven sales techniques.
- Cultivated long-term customer loyalty by leveraging product knowledge and maintaining high customer experience standards.
- Trained team members on product knowledge and customer experience standards, fostering a knowledgeable sales environment.
Design Assistant
Manuel Exclusive Clothier
Nashville, Tennessee
03.2002 - 05.2005
- Designed and constructed a jacket collection displayed at the Frist Museum in Nashville, Tennessee.
- Assisted in designing custom jacket for former U.S. President, showcasing craftsmanship and attention to detail.
- Collaborated with lead designer to create custom garments for high-end clientele, enhancing overall client satisfaction.
Education
Bachelor of Arts - Fashion Design And Merchandising
O'More College of Design
Franklin, TN12-2004
Skills
- Jewelry design
- Design skills
- Product styling and photography
- Creative Direction
- Visual Merchandising
- Product branding
- Luxury retail sales
- Social media strategy
- Customer engagement
- Client management
- Customer service excellence
- Fluent in Spanish
Languages
Spanish
Professional
Timeline
Crew Leader
Gardens of Babylon Landscaping
04.2020 - 03.2023
Guest Relations Manager
MStreet Entertainment Group/ Tavern Midtown
05.2016 - 02.2019
Jewelry maker and sales associate
Lorraine's Boutique
06.2014 - 01.2016
Owner and Jewelry Designer
Jen Ivy Jewelry
03.2013 - Current
Sales and Repair Specialist
Louis Vuitton - LVMH
08.2006 - 05.2009
Design Assistant
Manuel Exclusive Clothier
03.2002 - 05.2005
Bachelor of Arts - Fashion Design And Merchandising
O'More College of Design