Jennifer Marvin

Recent Ohio State graduate with experience working with people from many diverse backgrounds. Has extensive experience with critical thinking, empathy, and active listening, and is a fast learner with competencies in maintaining a calm and friendly demeanor and getting along with colleagues. Avoids conflicts and resolves problems. Well-rounded team member with 5 years of experience in customer service and taking payments from customers. Expert at receiving orders, arranging products in the store, and processing transactions. Community-focused professional with a background in volunteer initiatives. Known for teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts.

NAMI Greater Cleveland

Volunteer • Cleveland, OH

For the past eight months, I have volunteered on their Help Line and I’ve co-hosted peer support group meetings for

adults living with mental illness. Through this organization, I have worked alongside volunteers who are also navigating

their mental illness, and I’ve been able to learn the stories of many adults in the Cleveland area. My role as a helpline

volunteer is to provide a compassionate listening ear, whether that means finding them resources, listening to their plans

for the day, or practicing grounding techniques to calm them down during a stressful time. The most rewarding

experiences are when callers reach back out and thank us for listening and helping.