Jennifer Massey
Hot Springs National Park,AR
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
26
26
years of professional experience
Work History
Registered Nurse Case Manager
Kindred Hospice: A Gentiva
Hot Springs, AR
11.2020 - Current
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Responded promptly and professionally to patient questions and concerns.
- Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
- Liaised with physicians regarding patient needs, performance and changes.
- Participated in on-call rotations to deliver after-hours care.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Registered Nurse, Medical-Surgical Unit
CHI St. Vincent
Hot Springs, AR
06.2018 - 11.2020
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Registered Nurse, ICU
National Park Medical Center
Hot Springs, AR
03.2007 - 06.2020
- Assessed need for, ordered, obtained and interpreted appropriate lab test.
- Closely monitored acute conditions in a 16-bed ICU and then worked in the newly built cardiac ICU.
- Total care of 1:1 open heart patients from recovery off bypass, up to days post-op.
- Monitored patients on multiple hemodynamic altering drips.
- Assessed for changes during hemodialysis treatment at the bedside.
- Charge nurse in the 16 bed ICU unit for interim periods throughout 11 years.
- Able to read a continuous cardiac monitor and interpret the rhythm.
- Maintained "role model" level of merit increases annually.
Registered Nurse, ICU
Saline Memorial Hospital
Benton, AR
04.2013 - 06.2018
- Total care of 2-3 ICU patients.
- Floated to multiple departments such as ER, Adult Psych, Geri-Psych, Transition unit, and Med-Surg units as part of my PRN contract.
- Charge nurse experience for shifts when my expertise surpassed peers on shifts.
Registered Nurse
National Park College
Hot Springs, AR
01.2011 - 05.2012
- Worked directly with RN students to achieve proficiency in nursing skills in the clinical acute setting.
- Guided students to develop appropriate care plans for patients in specific clinical areas (graded care plans)
- Ensured timely accountability of patient care and work ethic.
Licensed Practical Nurse
St. Joseph Mercy Hospital
Hot Springs, AR
06.2006 - 03.2007
- Self-directed with astute judgement skills with a high level of personal accountability under the supervision of a Registered Nurse.
- Worked float pool and administered medications in a team nursing setting using computers and scanners.
Licensed Practical Nurse
Lafayette General Medical Center
Lafayette, LA
01.2005 - 04.2006
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
- Performed routine evaluations of each patient's status, needs and preferences.
- Obtained patient vital signs and input/output measurements from inpatients.
- Cared for wounds, provided treatments and assisted with procedures.
- Assessed, documented and completed total patient care in an Ortho-Neuro unit under the supervision of a Registered Nurse.
Education
Bachelor of Science - Nursing
Arkansas Tech University
Russellville, AR05.2010
Associate of Science - Nursing
National Park College
Hot Springs, AR05.2007
Certificate of Completion - Practical Nursing
LGMC School of Health Sciences
Lafayette, LA2004
Skills
- BLS certified
- Thorough physical assessment skills
- Strong clinical judgement
- Preceptor
- In-depth knowledge of intravenous therapy
- High level of autonomy
- Diverse and can easily change work areas/times
Accomplishments
- Graduated Cum Laude from Arkansas Tech University
- Member of Phi Theta Kappa Honor Society from National Park Community College
Timeline
Registered Nurse Case Manager
Kindred Hospice: A Gentiva
11.2020 - Current
Registered Nurse, Medical-Surgical Unit
CHI St. Vincent
06.2018 - 11.2020
Registered Nurse, ICU
Saline Memorial Hospital
04.2013 - 06.2018
Registered Nurse
National Park College
01.2011 - 05.2012
Registered Nurse, ICU
National Park Medical Center
03.2007 - 06.2020
Licensed Practical Nurse
St. Joseph Mercy Hospital
06.2006 - 03.2007
Licensed Practical Nurse
Lafayette General Medical Center
01.2005 - 04.2006
Bachelor of Science - Nursing
Arkansas Tech University
Associate of Science - Nursing
National Park College
Certificate of Completion - Practical Nursing
LGMC School of Health Sciences
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