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Senior Quality Control Analyst

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Experienced Senior Software QA Analyst with a decade-long track record of ensuring the quality and seamless functionality of software products. Skilled in crafting robust test strategies, implementing meticulous test plans, and swiftly identifying and addressing defects to elevate product performance and user satisfaction. Proficient in employing diverse testing methodologies, tools, and frameworks to conduct comprehensive QA assessments across various platforms. Dedicated to ongoing professional development, consistently integrating emerging QA trends and technologies to foster process enhancements and streamline the software development lifecycle. Detail-oriented and collaborative team member with exceptional organizational abilities, adept at managing concurrent projects with precision and efficiency.

Result-oriented and self-motivated Software Quality Engineer with 7+ years of experience in software testing, maintaining and supporting web applications for e-commerce platforms. Possess comprehensive QA technical expertise, problem solving abilities, strong creative thinking, exceptional troubleshooting capabilities, and capacity to handle multiple tasks within a team or independently. Committed to confirming proper functionality and usability of software products before release.


  Over 8 years of experience in Information Technology, with a focus on expanding expertise in emerging technologies, technical skills, and domain knowledge through challenging opportunities.
  Extensive experience in cards and payments, acquiring platforms, and scheme clearing & settlement processing.
  Well-versed in Visa dispute resolution process (VCR) and MasterCard dispute resolution systems.
  Collaborated with clients across EMEA, North America, and APAC regions during UAT support.
  Proficient in Agile environments, card network schemes, regression testing, and experienced in SQL and Shell scripting.
  Strong understanding of STLC, SDLC, and various testing methodologies.
  Responsible for training and mentoring new team members on domain knowledge, system functionalities, and processes.
  Strong focus on team collaboration and achieving results, adapting to changing needs.
  Skilled in test planning, automation, and defect tracking, with a reliable and flexible approach to quality assurance.


Jennifer Glantz

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Senior Software Quality Assurance Analyst

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Bachelor of Mathematics -

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Senior Software Quality Assurance Analyst

Owner/Operator

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Bachelor of Mathematics -

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