Jennifer Matos
Panama City Beach,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Property Manager
30a Escapes
09.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state, and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
Front Desk Agent
Cottage Rental Agency
08.2022 - 09.2023
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Server
Taziki's Mediterranean Cafe
06.2021 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Brand Ambassador
Hollister
03.2018 - 06.2020
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Trained new brand ambassadors, ensuring consistency and quality in brand representation.
Education
High School Diploma -
J.R. Arnold High School
Panama City Beach, FL03.2020
Skills
- Property Management
- Customer service-focused
- Property Inspections
- Exceptional oral and written communication skills
Timeline
Property Manager
30a Escapes
09.2023 - Current
Front Desk Agent
Cottage Rental Agency
08.2022 - 09.2023
Server
Taziki's Mediterranean Cafe
06.2021 - 08.2022
Brand Ambassador
Hollister
03.2018 - 06.2020
High School Diploma -
J.R. Arnold High School
Similar Profiles
Laphasrada YagherLaphasrada Yagher
Waitress at Aja 30AWaitress at Aja 30A
Grace MattixGrace Mattix
Director of Operations at Pinewood 30ADirector of Operations at Pinewood 30A
Brooklyn BostickBrooklyn Bostick
Real Estate Advisor at Engel Völkers 30A BeachesReal Estate Advisor at Engel Völkers 30A Beaches