Jennifer Matos
Stoneham,MA
Summary
Dynamic and dedicated professional with extensive experience as a Paraprofessional at the City of Cambridge. Proven ability in behavior management and fostering strong relationships, enhancing student support through effective communication and individualized assistance. Committed to creating a positive learning environment while ensuring compliance with IEPs and promoting student health and safety.
Overview
2026
2026
years of professional experience
Work History
Paraprofessional
City of Cambridge
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Office Manager
Peter Needham Electric
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Teacher
Boys and Girls Club of Woburn
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Paraprofessional
Woburn Public Schools
09.2024 - Current
Education
Bachelor Of Applied Arts And Science - Communications/Education
University of Rhode Island
Kingston, RI06.2002
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Special education support
- Calm and patient demeanor
- Teacher support
- Classroom organization
- Classroom support
- CPR and first aid
- Classroom management
- Student supervision
- Instructional support
- Teacher support and collaboration
- Student health and safety
- Documentation
- Small group instruction
- Emotional support
- Relationship building
- Behavior improvements
- Social skills training
- Reading and writing support
- Progress monitoring
- Teaching assistance
- Schedule management
- IEP compliance
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Paraprofessional
Woburn Public Schools
09.2024 - Current
Paraprofessional
City of Cambridge
Office Manager
Peter Needham Electric
Teacher
Boys and Girls Club of Woburn
Bachelor Of Applied Arts And Science - Communications/Education
University of Rhode Island
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