JENNIFER MATTHEWS
Crescent City,CA
Summary
Goal-oriented sales rep with two years background in inbound sales and two years retail sales. Core competencies include taking orders, using different computer programs and customer satisfaction as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency with little supervision. Responsible Dependable Team player Leadership skills
Two years of cashier experience and three years of linen specialist experience.
Overview
10
10
years of professional experience
Work History
Resident Monitor
J Bar J Youth Services
02.2024 - Current
- Kept residents safe, controlled, and in proper locations.
- Updated documentation with latest information about residents, incidents, and infractions.
- Treated all residents and staff with utmost respect.
- Helped Type professionals complete therapy interventions.
- Promoted positive relations between residents and staff.
- Supported personal needs of residents dealing with diverse conditions.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Enforced policies and safety standards through building and room rounds.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
- CPR rectified
- First Aid certified
- CPI trained
Linen Specialist
Vacasa
02.2021 - 01.2024
- Ran commerial washers and dryers
- Folded linens
- Packed linens for the housekeepers
- Cleaned machinery and work areas regularly to maintain a safe working environment.
Cashier
Bi-Mart
09.2018 - 02.2021
- Answered customers' questions and provided information on store procedures or policies.
- Counted and balanced cashier drawers.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Scanned items and checked pricing on cash register for accuracy.
- Collected payments and provided accurate change.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Sales Rep
Telecommunications Punctual, Goal, Comcast
08.2016 - 08.2018
- Took inbound calls for new service, transfer of services, upgrade and change of services
- Used many different programs including CSG, house smart, Einstein google maps, placemat, Skype and email everyday to accomplish my job.
Department Manager
Walmart
07.2014 - 08.2016
- Worked in grocery stocking and organized overstock
- Helped customers as they needed
- Then became Department Manager over crafts and fabric department
- Responsible for department team training and guiding them
- Other responsibilities were organizing department, stocking, cutting fabric, ordering, inventory, helping customers, and doing mods
- Also as needed cashiering
- Helped set up store… was a new store opening
Education
High School Diploma - Business
Calvert High School
Prince Frederick, MD05.1996
Skills
- Assembly Processes
- Handling Employee Safety Issues
- Order Shipping
- Quality Control
- Daily Report Prep
- Responsible
- Team Player
- Telecommunications
- Goal Oriented
- Leadership Skills
Timeline
Resident Monitor
J Bar J Youth Services
02.2024 - Current
Linen Specialist
Vacasa
02.2021 - 01.2024
Cashier
Bi-Mart
09.2018 - 02.2021
Sales Rep
Telecommunications Punctual, Goal, Comcast
08.2016 - 08.2018
Department Manager
Walmart
07.2014 - 08.2016
High School Diploma - Business
Calvert High School