Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Jennifer May

Taylorsville

Summary

Efficient Inbound Stower with a strong track record in warehouse operations, specializing in inventory management and quality control. Known for maintaining a safe and organized work environment while consistently exceeding productivity goals. Adaptable and reliable team player committed to achieving operational excellence.

Overview

12
12
years of professional experience

Work History

Inbound Stower

Amazon
Taylorsville
08.2020 - 08.2025
  • Unloaded inbound freight and placed it into designated bays or slots.
  • Verified accuracy of incoming shipments using pick lists and manifests.
  • Utilized proper lifting techniques to move product from pallets to shelves.
  • Put away product for customer orders.
  • Spidering floor (taking away garbage, delivering work to stowers, general floor upkeep)
  • Working with little to no supervision
  • Consistently performing in top percentages of company.
  • Scanned barcodes on products to ensure accurate tracking of inventory levels.
  • Maintained a safe, clean, and organized work environment at all times.
  • Ensured that all items were properly labeled and stored in their designated locations.
  • Operated scanning equipment to track inventory and ensure accurate stock levels.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Followed safety guidelines to minimize risks during material handling tasks.
  • Communicated effectively with supervisors regarding workflow challenges or concerns.
  • Identified damaged goods received as part of the shipment process and reported them accordingly.
  • Ensured compliance with company policies, procedures, and standards related to warehouse operations.
  • Cleaned warehouse floors, walls, shelves, racks, bins. regularly.
  • Managed multiple tasks simultaneously while meeting tight deadlines.
  • Maintained a safe, clean and organized work environment at all times.
  • Moved stock and other materials to and from storage and production areas and loading docks.
  • Assisted in the loading and unloading of merchandise from trucks as required.
  • Inspected items for damage or defects before stowing.
  • Worked flexible hours, holidays, to meet warehouse demands.
  • Adapted to various storage techniques for different types of merchandise.
  • Completed stowing tasks within given deadlines to meet operational goals.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Ability to stand and move for long periods of time.
  • Retrieved and dispersed workloads to other employees using pallet jacks and electric pallet jacks.

Customer Order Specialist

The Soap Lady
Taylorsville
09.2016 - 07.2017
  • Creating colorful product displays
  • Creating product such as but not limited to bath bombs, soap, scrubs.
  • Packaging and labeling product.
  • Driving company truck to fill store inventories at Harmon's throughout the valley.
  • Cleaning work area as well as kitchen area and other work areas.

Package Handler

UPS
Taylorsville
09.2015 - 04.2016
  • Organized packages according to type, size, destination, and other specifications.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Loaded multiple delivery trucks daily.

Customer Service Representative

Wells Fargo
Salt Lake City
03.2013 - 06.2013
  • Assisted customers with account inquiries and transaction processing.
  • Resolved customer complaints through effective communication and problem-solving.
  • Educated clients on banking products and services to enhance their experience.
  • Handled high-volume calls while maintaining a positive attitude and professionalism.
  • Trained new staff on customer service protocols and company policies.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Updated databases with new and modified customer data.
  • Moved to Product Open department and opened accounts that customers applied for online and from fellow bank specialists.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.

Education

High School Diploma -

Utica High School
Utica, MI

Skills

  • Highly motivated
  • Self sufficient
  • Fast learner
  • Safety compliance
  • Scanning technology
  • Warehouse operations
  • Material handling
  • Quality inspection
  • Problem solving
  • Time management
  • Effective communication
  • Attention to detail
  • Task prioritization
  • Flexibility
  • Package handling
  • Loading and unloading
  • Proper lifting techniques
  • Workplace cleanliness
  • Barcode scanning
  • Pallet stacking
  • Warehouse safety
  • Quality assurance
  • Handheld scanner operation
  • Able to lift 50 lbs
  • Very efficient
  • Ambitious
  • Hard working
  • Ability to stand and or move for ten hours
  • Willing to learn

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Salary Range

$0/hr - $1000/hr

Timeline

Inbound Stower

Amazon
08.2020 - 08.2025

Customer Order Specialist

The Soap Lady
09.2016 - 07.2017

Package Handler

UPS
09.2015 - 04.2016

Customer Service Representative

Wells Fargo
03.2013 - 06.2013

High School Diploma -

Utica High School
Jennifer May