Jennifer Maynard
United States
Summary
Results-driven Dara Entry Assistant with a strong background in customer service. Skilled in utilizing SAP with accuracy and ensuring timely communication with builders and supervisors to enhance operational efficiency while working remotely.
Overview
30
30
years of professional experience
Work History
RNC Assistant
Bayonet Plumbing, Heating and Cooling
01.2019 - Current
- Print/process/enter Builder Purchase orders utilizing SAP () with speed and accuracy.
- Work closely with Builders and inter office departments to ensure timely and accurate entry of new construction locations.
- Work closely with field supervisors to coordinate HVAC field schedules.
- Complete and distribute daily final HVAC schedules utilizing Excel spreadsheets.
- Processed field supervisor requests for lot locations and permitting as needed.
- Filled in on a Supervisory level as needed.
Verifications Specialist
Universal Background Screening
01.2018 - 01.2019
- Managed inbound/outbound calls for employment, education, reference and licensing verifications.
- Maintained effective record keeping for all calls handled.
- Ensured all verifications filed were followed up in a timely manner.
- Data entry of information verified verbally via phone (i.e. employment and graduation dates, degree received, etc.).
- Quality assurance and data review of all information obtained for verifications.
- Communicated effectively and efficiently to all parties involved in obtaining verification information.
- Guaranteed daily, weekly and monthly goals were met.
Legal Assistant/Front Desk
Acevedo Law Firm
01.2017 - 01.2018
- Answered and directed calls.
- Greeted potential and established clients.
- Scheduled appointments and maintained a detailed calendar.
- Opened, distributed and scanned all incoming mail.
- Prepared and electronically filed legal documents with the Courts.
- Maintained and organized client files.
- Provided secretarial and clerical support.
- Miscellaneous tasks and special projects as assigned.
Education
GED -
Skills
- SAP data entry
- Data Entry
- Customer service
- Customer support
- Creativity
- Leadership
- Organization
- Teamwork
- Microsoft Office
- Web Service/Accessibility
- HVAC scheduling
- Record management
- Customer relationship management
- Data verification processes
- Quality assurance methods
- Time management
- Editing and proofreading
- Administrative duties
- Microsoft Office Suite
- Positive and professional
- Office equipment operation
- Document preparation
- Task prioritization
- Email correspondence
- Workflow optimization
- Business correspondence
- Mail distribution
- Clerical task proficiency
- Call reception
- Computer skills
- Record preparation
Timeline
RNC Assistant
Bayonet Plumbing, Heating and Cooling
01.2019 - Current
Verifications Specialist
Universal Background Screening
01.2018 - 01.2019
Legal Assistant/Front Desk
Acevedo Law Firm
01.2017 - 01.2018