Jennifer McBride

Bartender

Nashville's Bar and Grill

03.2015 - 10.2023

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Obtained cash bank and stocked service bar to prepare for operation.
Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
Improved team morale and efficiency, leading by example and offering support during peak hours.
Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
Built relationships with vendors to manage orders and negotiate costs.