Jennifer McCartney
Harvey,LA
Summary
Dynamic Administrative Coordinator with expertise in office administration and team collaboration, honed at South East Louisiana Flood Protection Authority-Ea. Enhanced efficiency by streamlining operations and improving document accessibility. Proven track record in customer service and schedule management, ensuring seamless operations and client satisfaction. Skilled in data entry and attention to detail, driving organizational success.
Overview
20
20
years of professional experience
Work History
Administrative Coordinator
South East Louisiana Flood Protection Authority-Ea
- Coordinated schedules and logistics for meetings, enhancing team collaboration and communication.
- Managed daily administrative tasks, streamlining office operations and improving efficiency.
- Assisted in budget preparation, ensuring accuracy and compliance with financial policies.
- Developed and maintained filing systems, increasing accessibility to important documents.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
Account Specialist
Fastenal
12.2017 - 08.2024
- Oversaw customer accounts, guaranteeing prompt resolution of inquiries.
- Coordinated order processing and inventory management to optimize product availability.
- Assisted in developing pricing strategies, enhancing competitiveness within the market.
- Executed account reviews, identifying opportunities for service improvements and client retention.
Administrative Assistant
J & J Exterminating🐜🕷🦂
02.2016 - 12.2017
- Managed scheduling and appointment coordination for field technicians, optimizing daily routes for efficiency.
- Assisted in maintaining inventory records and supplies, ensuring timely restocking of pest control products.
- Developed and implemented filing systems, improving document retrieval speed and organization.
- Communicated with clients to address inquiries and provide service updates, enhancing customer satisfaction.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Personal Driver
Crescent City Transportation
04.2013 - 02.2016
- Oversaw customer accounts, guaranteeing prompt resolution of inquiries.
- Coordinated order processing and inventory management to optimize product availability.
- Assisted in developing pricing strategies, enhancing competitiveness within the market.
- Executed account reviews, identifying opportunities for service improvements and client retention.
Education
Business
Delgado Community College
New Orleans, LASkills
- Attention to detail
- Data entry
- Time management
- File organization
- Office administration
- Team collaboration
- Meeting planning
- Inbound phone call handling
- Telephone etiquette
- Filing
- Office inventory management
- Scheduling appointments
- Inventory management
- Appointment scheduling
- Managing office supply inventory
- Travel arrangements coordination
- Meeting coordination
- Office equipment maintenance
- Schedule management
- Vendor management
- Customer service
- Phone and email etiquette
- Scheduling and calendar management
- Customer service management
- Schedule coordination
Timeline
Account Specialist
Fastenal
12.2017 - 08.2024
Administrative Assistant
J & J Exterminating🐜🕷🦂
02.2016 - 12.2017
Personal Driver
Crescent City Transportation
04.2013 - 02.2016
Administrative Coordinator
South East Louisiana Flood Protection Authority-Ea
Business
Delgado Community College
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