Jennifer McClymont
Waco,TX
Summary
Detail-oriented pool technician experienced in supervising operations and implementing efficient maintenance processes. Known for strong problem-solving skills and a proactive approach to customer inquiries, ensuring high levels of client satisfaction.
Overview
10
10
years of professional experience
Work History
Lead Pool Technician
Celestial Pools LLC
Bradenton, FL
02.2020 - Current
- Supervised daily operations of pool maintenance and repair tasks.
- Trained and mentored junior technicians on safety protocols and best practices.
- Implemented efficient chemical balancing processes to optimize water quality.
- Coordinated scheduling of routine service visits to enhance customer satisfaction.
- Resolved customer inquiries regarding pool upkeep, enhancing client relationships.
- Assisted clients with troubleshooting issues remotely via phone or email support prior to dispatching a technician on-site when necessary.
Pool Technician
Gettle Pools
Sarasota, FL
11.2015 - 02.2020
- Conducted routine pool maintenance, including chemical balancing and cleaning systems.
- Diagnosed and repaired pool equipment to ensure optimal performance.
- Trained junior technicians on safety protocols and equipment handling.
- Implemented efficient processes for water testing and maintenance schedules.
- Enhanced customer satisfaction through timely service delivery and proactive communication efforts.
Education
High School Diploma -
Cleburne High School
Cleburne, TX05-1997
Skills
- Pool water chemistry
- Hazardous chemicals handling
- Equipment Repair
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Computer skills
Timeline
Lead Pool Technician
Celestial Pools LLC
02.2020 - Current
Pool Technician
Gettle Pools
11.2015 - 02.2020
High School Diploma -
Cleburne High School