Jennifer McConnell
Spring Hill,FL
Summary
My name is Jennifer McConnell. I am a multi-skilled professional with experience in healthcare, therapeutic services, caregiving and home management. I hold certifications and training in several fields including Massage Therapy, Dental Assisting with Expanded Functions, Medical Coding & Billing, and i am also prepared to work with kids in the autism spectrum.
In addition to my healthcare and therapeutic work, i have strong experience in aesthetic services ( body treatment, spa manicure and pedicure, gel polish, and paraffin treatments), home and office organization, and professional cleaning services. i also work as a caregiver for elderly family members, providing support with daily living tasks and emotional well being.
Weather I'm working in a clinical office, providing therapeutic care, supporting families, or maintaining a well-run household, i bring dedication, adaptability, and a strong work ethic. i currently seeking an opportunity that allows me to use my skills in a remote or onsite position, preferably in healthcare support, customer service, or wellness.
Overview
2026
2026
years of professional experience
Work History
Expanded Functions Dental Assistant
DMD Mario Montoya
- Assisted in patient management and care coordination for dental procedures.
- Prepared and sterilized dental instruments, ensuring compliance with safety protocols.
- Conducted patient education on oral hygiene practices and post-operative care instructions.
- Supported dentists during various clinical procedures, enhancing workflow efficiency.
- Maintained accurate patient records and managed appointment scheduling effectively.
- Supported dentist during oral surgeries, ensuring proper instrument preparation and sterilization procedures were followed.
Esthetician Certified
Self Employed Services
03.2024 - 06.2025
- Provided personalized skin assessments and treatment recommendations to enhance client satisfaction.
- Administered Basic facial treatments using high-quality products to achieve optimal results.
- Educated clients on skincare routines and product usage to promote long-term skin health.
- Developed and maintained strong client relationships through exceptional service and follow-up communication.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including non-surgical radiofrequency skin tightening for the face, face mask, and other therapy.
Pedicure Technician
Self Employed Services
03.2023 - 05.2025
- Provided high-quality pedicure services, ensuring client satisfaction and repeat business.
- Educated clients on foot care practices to enhance overall nail health.
- Maintained cleanliness and safety standards in work area and equipment use.
- Mentored junior technicians in proper techniques and customer service skills.
- Massage and essential oils
Certified Massage Therapist
Self Employed Services
05.2013 - 05.2025
- Delivered personalized massage therapy sessions to enhance client well-being and alleviate pain.
- Utilized various techniques, drain, deep tissue, and sports massage, wood therapy, to address specific client needs.
- Maintained accurate records of client progress and treatment plans for continuous improvement.
- Implemented hygiene and safety protocols to ensure a clean and safe therapeutic environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Medical Biller and Coder
Endodoncia Y Estetica Dental DMD Carla Bonaparte
11.2021 - 07.2022
- Processed medical claims using advanced coding systems and ensured compliance with regulations.
- Reviewed patient records for accuracy and completeness prior to billing submission.
- Collaborated with healthcare providers to resolve discrepancies in patient billing information.
- Conducted audits of billing processes to identify areas for improvement and enhance efficiency.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Optimized workflow efficiency within the office by cross-training in additional administrative tasks such as scheduling appointments or managing phone calls during peak periods.
Education
Certificate of Technical Studies - Basic Facial Estetician
Post Quam
Hormiguero,PR10-2024
Certificate of Technical Studies - Pre-Post Operative Lymphatic Drainage
Post Quan Professional USA
Hormiguero,PR10-2024
Certificate of Technical Studies - Corporal Esthetic
Escuela De Tendencias
Aguadilla,PR08-2024
Certificate of Technical Studies - Manicure & Pedicure Spa With Paraffin
Millenium Beauty Academy
Hatillo,PR04-2022
Certificate of Technical Studies - Billing & Collection of Medical Insurance
Universidad Metropolitana
Aguadilla,PR01-2018
Certificate of Technical Studies - Professional Massage Therapist
Instituto De Banca Y Comercio
Moca,PR08-2015
Certificate of Technical Studies - Dental Assistant With Expanded Function
POPAC Institute
Mayaguez,PR07-2014
Skills
- Patient care excellence
- Impression taking
- Appointment scheduling
- Infection control protocols
- First aid trained
- Patient communication
*
- Digital dental records
- Oral hygiene education
- Patient recordkeeping
- Teeth impressions
- Disinfection and sterilization
- Dental assistant
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Esthetician Certified
Self Employed Services
03.2024 - 06.2025
Pedicure Technician
Self Employed Services
03.2023 - 05.2025
Medical Biller and Coder
Endodoncia Y Estetica Dental DMD Carla Bonaparte
11.2021 - 07.2022
Certified Massage Therapist
Self Employed Services
05.2013 - 05.2025
Expanded Functions Dental Assistant
DMD Mario Montoya
Certificate of Technical Studies - Basic Facial Estetician
Post Quam
Certificate of Technical Studies - Pre-Post Operative Lymphatic Drainage
Post Quan Professional USA
Certificate of Technical Studies - Corporal Esthetic
Escuela De Tendencias
Certificate of Technical Studies - Manicure & Pedicure Spa With Paraffin
Millenium Beauty Academy
Certificate of Technical Studies - Billing & Collection of Medical Insurance
Universidad Metropolitana
Certificate of Technical Studies - Professional Massage Therapist
Instituto De Banca Y Comercio
Certificate of Technical Studies - Dental Assistant With Expanded Function
POPAC Institute
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