Summary
Overview
Work History
Education
Skills
Skills Expertise
Timeline
Generic
Jennifer McCune, MLIS

Jennifer McCune, MLIS

Digital Librarian
Silver Spring,MD

Summary

Meticulous and systematic digital librarian with expertise and passion for cataloging, marketing, programming, research and training to amplify library resources and services. Well-versed and focused on maximizing innovation and stakeholder satisfaction and engagement while balancing team support and efficient library operations.

Overview

10
10
years of professional experience

Work History

SENIOR TECHNICAL RESEARCH SERVICES ANALYST

AARP
09.2019 - 09.2023
  • Systems Administrator for enterprise-wide Insight Sharing System, managing periodic communications, best practices, business unit processes, user training and access, Helpdesk procedures, and Record Information Management (RIM) guidelines
  • Partnered with IT to implement SSO and APIs for relevant electronic resources
  • Facilitated Digital Book Club for Employee Resource Groups to honor theme months and amplify resources and services
  • Supported LibGuides and developed Q&As for the intranet chatbot
  • Stayed abreast of and advised on the information needs, collection development, workflow, and preferences of users and stakeholders to improve ease of access to information
  • Managed electronic resources, complying with all information security, privacy, confidentiality, licensing requirements and Third-Party Security Process (TSP)
  • Provided high-quality secondary research that conveys key insights to help the organization make strategic policy decisions
  • Curated relevant collections of print and digital resources to support and deliver research insights and inform organizational needs
  • Evaluated and integrated new or existing technologies into daily operations and highlighted emerging technology trends to increase awareness of electronic access and promote digital literacy
  • Developed and maintained research partnerships enterprise-wide to expand knowledge and access to information

PUBLIC ACCESS/CATALOGING LIBRARIAN

ENVIRONMENTAL PROTECTION AGENCY
04.2016 - 09.2019
  • Responded to research questions from EPA staff and members of the public received via Zendesk, an Enterprise Customer Service Solution
  • Performed expert literature search services, including systematic reviews, for published and grey literature in a variety of subject areas for Agency staff
  • Performed original cataloging and updates to local holdings records for EPA documents, monographs, and journals in the Headquarters and Chemical Libraries collections
  • Provided backup for Office of General Counsel Law Library including legal research, legislative monitoring, user ID, and password management and curated daily practice area email newsletters
  • Conducted new hire tours and orientations, instructing clients on our resources and services

INFORMATION ACCESS ANALYST

Blank Rome LLP
New York, NY
08.2013 - 03.2016
  • Compiled, evaluated, and reported statistical data for collection development and policies
  • Performed research and disseminated timely and relevant current awareness materials
  • Worked closely with attorneys to provide appropriate materials for each practice area
  • Coded and uploaded content and contributed to the development of the library's SharePoint page and Firm's intranet.

Education

Paralegal Studies

NASSAU COMMUNITY COLLEGE
New Hyde Park, NY
05.2014

Master - Library And Information Science

University of Maryland, College Park
College Park, MD
05.2008

Bachelor of Arts - Anthropology

Bard College
Hudson, NY
05.2000

Skills

  • SharePoint design, Drupal, HTML, CSS, jQuery/JavaScript, and XML
  • D&B Hoovers, LexisNexis, Pacer, Westlaw, HeinOnline, ProQuest, EBSCOhost, Gale, Web of Science, PubMed, Science Direct, Factiva, PitchBook, online digital analysis, SEO and Google Analytics
  • MARC format, AACR2/RDA standards, RDA Toolkit, Classification Web, LC classification, and Dublin Core
  • Enterprise Content Management (ECM) systems, OCLC WorldShare Management Services, Alfresco, OverDrive, EOSWeb, EZProxy, and Lucidea

Skills Expertise

  • Expertise in designing, modifying, and maintaining modern SharePoint pages for corporate intranet and team site environments and utilizing approved web technologies including HTML, CSS, SEO, and managing links and content on a Drupal-based Intranet, jQuery/JavaScript, and XML
  • Highly proficient in online digital analysis and research with a variety of business, legal, and medical, and academic platforms including D&B Hoovers, LexisNexis, Pacer, Westlaw, HeinOnline, ProQuest, EBSCOhost, Gale, Web of Science, PubMed, Science Direct, Factiva, PitchBook and Google Analytics
  • Experienced with original and adaptive cataloging procedures using MARC format, AACR2/RDA standards, RDA Toolkit, Classification Web, LC classification, and Dublin Core and proofreading in
  • Expertise in various integrated library (ILS), and Enterprise Content Management (ECM) systems including OCLC WorldShare Management Services, Alfresco, OverDrive, EOS.Web, EZProxy, and Lucidea (formerly SydneyPLUS)

Timeline

SENIOR TECHNICAL RESEARCH SERVICES ANALYST

AARP
09.2019 - 09.2023

PUBLIC ACCESS/CATALOGING LIBRARIAN

ENVIRONMENTAL PROTECTION AGENCY
04.2016 - 09.2019

INFORMATION ACCESS ANALYST

Blank Rome LLP
08.2013 - 03.2016

Paralegal Studies

NASSAU COMMUNITY COLLEGE

Master - Library And Information Science

University of Maryland, College Park

Bachelor of Arts - Anthropology

Bard College
Jennifer McCune, MLIS Digital Librarian