Dedicated healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
12
12
years of professional experience
Work History
Controller
Van Rensselaer Manor
03.2023 - 01.2024
Negotiate, prepare, and submit to County Finance all contracts for facility
Heighten staff performance by managing, developing, and training staff, establishing, and monitoring goals, and analyzing and reporting on performance metrics to augment overall productivity
Oversee fiscal services program and budget, and review quality standards, policies, procedures, ordinances, and regulations to identify and resolve compliance and billing issues
Complete Federal and State audits by partnering with audit team
Work with administration and department directors on other complex fiscal matters as required to reduce expenses
Director of Business Services
The Center for Disability Services
09.2020 - 03.2023
Heighten staff performance by hiring, managing, developing, and training staff, establishing, and monitoring goals, and analyzing and reporting on performance metrics to augment overall productivity
Interpret, monitor, and review monthly financial information and statistics for accuracy and fiscal impact
Oversee fiscal services program and budget, and review quality standards, policies, procedures, ordinances, resolve compliance and billing issues
Process billing and invoices while coordinating all purchasing and financial aspects for nursing home by implementing robust systems to guarantee accuracy saving facility lost revenue
Aid with Federal and State audits by partnering with audit team
Branch Manager, ExamOne
A Quest Diagnostics Company
05.2018 - 09.2020
Managed all accounting operations including billing, A/R, A/P, GL , inventory accounting, and revenue recognition
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently bringing branch office into top 20 in the country
Met deadlines by proactively managing individual and team tasks and streamlining processes
Business Office Manager
Genesis Health Care
04.2017 - 03.2018
Oversaw billing and follow-up of Medicare, Medicaid, private pay, and co-insurance, identifying and resolving any issues
Established processes and procedures for effectively managing payments, minimizing losses/discrepancies
Aided organization with maintaining positive revenue and financial growth by formulating sound financial strategies and implementing proper internal controls, facilitating business growth.
Established team priorities, maintained schedules and monitored performance.
Resolved financial discrepancies and customer billing issues with timely attention.
Updated reports, managed accounts, and generated reports for company database.
Pharmacy Technician Supervisor
Maine Medical Center
10.2016 - 04.2017
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Supervised 30 pharmacy technicians and coordinated day-to-day assignments.
Facilitated smooth communication between pharmacy staff and healthcare providers to resolve discrepancies or clarify prescription orders as needed.
Enhanced pharmacy efficiency by training and mentoring new technicians, ensuring adherence to established protocols.
Self-motivated, with strong sense of personal responsibility.
Demonstrated strong organizational and time management skills while managing multiple projects.
Pharmacy Business Manager
Children’s Hospital of The King Daughter’s
04.2012 - 10.2016
Coordinated and directed preparation of budget and financial forecasts and reported on variances, implementing corrective measures for any major deviations
Controlled inventory, including procuring and maintaining product contracts, reducing stock-outs
Secured competitive prices by cultivating lasting relationships with vendors, slashing procurement costs
Supervised pharmacy technicians, directing staff recruitment, and training, and establishing measures to assure compliance with local, state, and federal government reporting requirements.
Education
Bachelor of Science - Healthcare Management
South University
Savannah, GA
12.2014
Skills
Financial Planning & Analysis
Operational Development/Process Improvement
Inventory Control
Purchasing & Cost Management
Payroll Management
Medical Billing
AP/AR
HR Policies and Procedures
Staff Training
Collections understanding
Financial statement review
Staff Management
Budget Preparation
Multitasking
Attention to Detail
Supervision and leadership
Military Service
US Navy, Petty Officer Third Class, Good Conduct Medal, Sea Service Medal, Southeast Asia Medal
Timeline
Controller
Van Rensselaer Manor
03.2023 - 01.2024
Director of Business Services
The Center for Disability Services
09.2020 - 03.2023
Branch Manager, ExamOne
A Quest Diagnostics Company
05.2018 - 09.2020
Business Office Manager
Genesis Health Care
04.2017 - 03.2018
Pharmacy Technician Supervisor
Maine Medical Center
10.2016 - 04.2017
Pharmacy Business Manager
Children’s Hospital of The King Daughter’s
04.2012 - 10.2016
Bachelor of Science - Healthcare Management
South University
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