Jennifer McDowell
Cartersville,GA
Summary
Detail-oriented underwriter with a strong focus on risk assessment, data analysis, and documentation review. Proven ability to manage high-volume transactions while ensuring compliance with underwriting guidelines.
Overview
7
7
years of professional experience
Work History
Underwriter
Statefarm Insurance
Atlanta, GA
01.2025 - Current
- Underwrite and evaluate commercial insurance risks using Guidewire PolicyCenter, ensuring alignment with company risk and underwriting guidelines
- Collaborated with agents to clarify underwriting requirements and expedite application processing.
- Reviewed policy documents for accuracy and compliance with regulatory standards.
- Analyze submissions including loss history, prior insurance history, and exposure data to make informed decisions.
Underwriting Service Assistant
Statefarm Insurance
Atlanta, GA
09.2020 - 01.2025
- Process and service insurance policy transactions including endorsements, renewals, and new business
- Reviewed applications and supporting documentation to ensure completeness and accuracy with underwriting guidelines.
- Manage a high-volume workload while consistently meeting service level objectives and production goals.
- Communicate with agents and internal teams to resolve policy inquiries and service requests in a timely manner
Claims Support Representative
Statefarm Insurance
Atlanta, GA
05.2019 - 09.2020
- Supported claims processing by reviewing documentation, verifying policyholder information, and ensuring accuracy of claim files
- Provided exceptional customer support through effective communication and problem-solving skills.
- Handled a high volume of incoming requests while maintaining strong attention to detail
- Maintained organized and audit-ready records to support efficient claims handling
Education
Bachelor of Science - Health Administration
Florida Atlantic University
Boca Raton, FL05-2018
Skills
- Underwriting guidelines
- Analyzing data
- Documentation review
- Risk assessment
- High-Volume Processing
- Workflow & Process Efficiency
Timeline
Underwriter
Statefarm Insurance
01.2025 - Current
Underwriting Service Assistant
Statefarm Insurance
09.2020 - 01.2025
Claims Support Representative
Statefarm Insurance
05.2019 - 09.2020
Bachelor of Science - Health Administration
Florida Atlantic University