Jennifer McFarlane
Corinth,NY
Summary
At Nielsen Company, I spearheaded QA improvements and team development, significantly reducing critical defects and enhancing team performance. My expertise in risk assessment and effective communication fostered innovation and collaboration, achieving notable project successes. My approach blends strong organizational skills with a focus on fostering high-performing teams.
Overview
8
8
years of professional experience
Work History
Senior Software Testing Engineer
Nielsen Company
40 Media Drive, Queensbury, NY 12804
07.2020 - 09.2024
- Streamlined communication between QA and development teams, resulting in faster issue resolution times.
- Optimized workflows with the development team to prioritize bug fixes and improve overall application stability.
- Improved software quality by designing and executing comprehensive test plans for various applications.
- Mentored junior engineers in software testing best practices, contributing to a high-performing team environment.
- Contributed significantly to reducing production downtime due to critical defects with proactive risk assessment during the test planning phase.
- Championed continuous improvement initiatives within the QA department, fostering a culture of innovation and growth.
- Earned recognition as a subject matter expert in various domain-specific testing methodologies, providing valuable insights across multiple projects.
- Developed comprehensive test scripts and scenarios, ensuring accurate validation of software functionality across multiple platforms and devices.
- Conducted regression testing, analyzed results, and submitted observations to development team.
Manager of Business Analysts
Nielsen Company
40 Media Drive, Queensbury, NY 12804
01.2017 - 07.2020
- Accomplished multiple tasks within established timeframes.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Established team priorities, maintained schedules and monitored performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Arts - English
SUNY Albany
Albany, NY05-1999
Associate of Arts - English
SUNY Adirondack
Queensbury05-1996
Skills
- Time management expertise
- Organizational Skills
- Effective Communication
- Decision-Making
- Team Collaboration
- Risk Assessment
Timeline
Senior Software Testing Engineer
Nielsen Company
07.2020 - 09.2024
Manager of Business Analysts
Nielsen Company
01.2017 - 07.2020
Bachelor of Arts - English
SUNY Albany
Associate of Arts - English
SUNY Adirondack