Jennifer McGivern
Ray,MI
Summary
Multi -tasking Administrative Professional dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
28
28
years of professional experience
Work History
Office Manager
Boulder City
04.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Sales Associate
Hessell’s Greenhouse
03.2023 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Administrative Assistant
Century Security Group
03.2021 - 06.2021
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
ADMINISTRATIVE ASSISTANT
Volkswagen North America
10.1999 - 09.2002
- Interviewed clients to understand event scopes, budgets, and deadlines
- Supervised on-site facilitation of trade shows and high-end client events
- Delivered work products within tight deadlines and fast-paced atmospheres
- Managed events to meet and exceed customer satisfaction
EVENT COORDINATOR
Document Sciences
09.1996 - 12.1998
- Brainstormed and created event concepts and themes
- Designed and implemented efforts to publicize events and promote participation
- Coordinated and provided on-site support for trade shows and sales events
- Managed customer expectations with follow up from events
Education
Bachelor of Science - Business Administration and Marketing
San Diego State University
San Diego, CA05.1992
Skills
- Organization
- Customer Service
- Decision-Making
- Verbal and Written Communication
- Excellent multi-tasking ability
- Customer Relations
- Travel and Meeting planning
Affiliations
- Daughter of the American Revolution
Timeline
Office Manager
Boulder City
04.2024 - Current
Sales Associate
Hessell’s Greenhouse
03.2023 - 06.2023
Administrative Assistant
Century Security Group
03.2021 - 06.2021
ADMINISTRATIVE ASSISTANT
Volkswagen North America
10.1999 - 09.2002
EVENT COORDINATOR
Document Sciences
09.1996 - 12.1998
Bachelor of Science - Business Administration and Marketing
San Diego State University
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