Jennifer McGrath
Philadelphia,PA
Summary
Customer and client service expert bringing a decade of experience providing various services to underserved communities, while working to support any and all operation needs.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
GM Mechanical
11.2024 - Current
- Search for open shop and prevailing wage work.
- Assist Owner with completing job proposals and submitting/securing bids for prevailing wage work.
- Collect weekly payroll.
- Enter bills into QB for AP Department.
- Assist with any office related task, every day/week looks different.
Operations Manager
Hedwig House
11.2022 - 05.2024
- Collect biweekly payroll hours and submit on Pay Entry.
- Complete weekly Cash Report including AP/AR reporting.
- Bookkeeping tasks including input of vendor bills, payments, bank deposits, and journal entries into QB
- Assist CFO with month end financial closing, including bank and credit card reconciliation
- Grant writing for foundation, state, and federal grants.
- Grant Management for state and federal grants, including tracking expenses and final reporting.
- Manage building upkeep with inspections, repairs, and maintenance as the property manager.
Development and Special Housing Coordinator
Hedwig House
06.2022 - 11.2022
- Entering weekly/monthly billing into QB for the Special Housing Program.
- Grant writing for Foundation and State Grants
- Plan and coordinator details for fundraising events.
- Solicit Auction items for fundraising events, as well as locate sponsorships for main fundraising events.
Mental Health Program Specialist
Hedwig House
07.2021 - 06.2022
- Assist with the development and execution of personalized plans to achieve goals of recovery.
- Support members in building and maintaining life skills within the living, learning, working, and social domains.
- Log assistance and progress daily for members on PREP tracking excel sheet.
- Host weekly zoom session discussing topics within the field of mental health and life skills building.
Program Specialist
Shared Support South
03.2021 - 07.2021
- Collaborate with medical clinicians and support professionals to develop an Individual Service Plan (ISP) outlining individualized goals, services, and medical care.
- Arrange and schedule supports and medical care outlined in the ISP.
- Act as the communication bridge between the client and their medical/support team to ensure understanding of services being provided.
- Complete monthly, quarterly, and annual reports that are compliant with company and state regulations.
- Facilitate monthly meetings with support team to discuss progress of coordinated care plan for clients.
- ISPs are re-assessed on an ongoing basis to ensure proper supports and medical care are being met.
- Collaborate with HR to interview, hire, and train new staff.
Caregiver (as needed)
Homewatch Caregivers of Lower Bucks County
07.2020 - 05.2021
- Assist geriatric clients with completing ADLs such as bathing/grooming, meal preparation, attending medical appointments, and running errands.
- Record daily information regarding client’s health and plan of care.
Education
Bachelor of Science - Exercise Science, Pre-Occupational Therapy
West Chester University of Pennsylvania
West Chester, PA05.2020
Skills
- Knowledge of Medical Terminology
- Organization
- Analytical
- Proficient writing/editing skills
Timeline
Administrative Assistant
GM Mechanical
11.2024 - Current
Operations Manager
Hedwig House
11.2022 - 05.2024
Development and Special Housing Coordinator
Hedwig House
06.2022 - 11.2022
Mental Health Program Specialist
Hedwig House
07.2021 - 06.2022
Program Specialist
Shared Support South
03.2021 - 07.2021
Caregiver (as needed)
Homewatch Caregivers of Lower Bucks County
07.2020 - 05.2021
Bachelor of Science - Exercise Science, Pre-Occupational Therapy
West Chester University of Pennsylvania
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