JENNIFER MCGRATH,MSN,RN,CDCES,LNC
Wilmington,DE
Summary
Team-minded Nurse Educator talented at conducting and implementing training and educational programs in the Nursing industry. Communicative and organized professional possessing advanced technical writing skills and in-depth knowledge of best training program practices. Certified in Diabetes Care and Education.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Clinical Nurse Educator
Nemours Children's Health System
01.2018 - Current
- Leadership in Nursing Professional Development and Ambulatory Care
- Clinical Nurse Educator for over 30 Primary Care and Specialty Care Ambulatory sites located throughout the Delaware Valley
- Supporting professional role development for clinical leadership teams
- Responsible for implementation of educational programs related to EBP, QI, and research to improve patient outcomes
- Serves as educator, facilitator, change agent, consultant
- Designs nursing education curriculum and programs with focus on quality outcomes, strategic pillars, trends and EBP
- Creating documents and providing support and education for orientation, mentoring, TJC readiness, COVID-19 procedures, and Magnet writing
- Trained members of Delaware National Guard to perform as CNA
- Shared Governance Research Council Chair-Elect 2022-2023
- Designed job aids and materials to meet requirements of system upgrades and revisions
- Used Microsoft TEAMS and Office to create, organize and maintain training materials
- Developed training reports and summaries for internal audits
- Developed and delivered various training courses for staff's on-going education needs
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases
- Designed and developed numerous e-learning courses, videos, simulations and online content
Patient Care Specialist/Filed Training
Dexcom
01.2016 - Current
- Responsible for patient care in high-volume contact center
- Provide training, education and ongoing support for Dexcom CGM system
- Utilizing customer service and problem solving skills to improve patient experience, product knowledge and achieve customer satisfaction
- Using clinical skills to assess patient needs and concerns understand and empathize with those patient needs and apply education and customer service skills to meet those needs
- Provide training at Wilmington Veterans Affair Hospital
- Worked with patients to deliver excellent individualized patient care
- Maintained confidentiality of patient personal data and health information
Endocrine Specialty Nurse/ Diabetes Educator
Nemours Children's Health System
01.2010 - 01.2018
- Provide diabetes education to patients, families, and healthcare providers
- Assess patient needs and develop autonomous treatment plans to achieve optimal blood glucose control and to improve outcomes
- Provide education for patients Gender Wellness program
- Collaboration with providers to implement change to medical management plan based on pattern recognition
- Lead representative for endocrine clinical excellence team, responsible for facilitating high quality care between inpatient care and outpatient follow up with the multidisciplinary team
- Developing and implementing diabetes educational materials and programs for patients and staff
- Support hospital policy advisory committee providing feedback to policies and procedures to initiate changes supported by evidence-based practice.
Direct Care Clinical Nurse
Nemours Children's Health System
10.1997 - 01.2011
- Provide care to pediatric patients in inpatient and outpatient settings
- Managing multiple medically complex patients from specialty areas hematology/oncology, neurology/neurosurgical, ENT, and endocrine
- Nurse Practice Council representative assisting with policy review and development
- Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans
- Monitored patients, evaluated results and recommended further courses of treatment to quickly improve patient outcomes
- Demonstrated knowledge of technical procedures and proper equipment use.
- Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine
- Evaluated nursing practices and processes and made changes
- Assessed patient conditions by performing thorough examinations and asking appropriate medical questions
- Evaluated patient progress and responses to various treatments
- Developed and maintained departmental policies, procedures and patient care standards based on evidence-based practice guidelines and expert opinions
Education
Doctor of Nursing Practice - Leadership
Wilmington University
New Castle, DE12.2022
Master of Science - Clinical Nurse Leader
Wilmington University
New Castle, DE05.2017
Legal Nurse Consultant Certificate -
Widener University, School of Law
Wilmington, De05.2004
Associate of Applied Science - Nursing
Delaware Technical And Community College
Newark, DE05.2002
Skills
- Technology
- Simulation
- Adult Education
- Leadership
- Group Discussion Facilitation
- Team Exercises
- Organization and Time Management
- Strong Communication and Interpersonal Skills
- Virtual Learning Management
- Course Materials Development
- Continuous Education
- Training Program Design
- Team Collaboration
- Eagerness to Learn New Technologies
Affiliations
2019-2022
- Shared Governance Research Council Poster Fair: Creating an Autism Friendly Hospital through Associate Education
- NCN Conference podium presentation: Transition to an Interactive Virtual Platform for Ambulatory Skills Fair
- Shared Governance Research Council Poster Fair: An Interactive Virtual Skills Fair Success
- Journal of Pediatrics Publication: Transition to an Interactive Virtual Platform for Ambulatory Skills Fair
- FAll 2022 Abstracts accepted to present at NCN and 17th Annual research conference Creating a Gender-affirming Care Protocol for Ambulatory Care Center
2013-2017
- Presentations for Nemours Children’s Health Diabetes
- Management for Hospital Interpreters
- JDRF networking panel discussion
- Hot Topics in Ambulatory and School Nursing Conference Organizer
- Diabetes in children Insulin Pump Training
- Wilmington University, New Technology in Continuous Glucose Monitoring Poster Fair
- Bayada Pediatrics, Diabetes Management in the Medical Daycare Setting
- New Onset Diabetes Management in the Critical Care Setting
- National Association of School Nurses Conference, Integrating School Nurses into the Healthcare Team, Panel Discussion Nurse Representative
- Diabetes Management for the Inpatient Nurse Diabetic Ketoacidosis (DKA) Management in the PICU
Certification
- Licensed Registered Nurse - Delaware
- Certified Diabetes Care & Training and Education Specialist (CDCES), NCBDE
- BLS Certified
Areas of Interest
- Gender-Affirming Care
- Integrating Technology in Education
- Juvenile Diabetes
- Regulatory Practices
- Mentorship & Retention
- Professional Development
- Evidence Based Practice
- Diversity & Inclusion
- Mindfulness Practices
- Teach-back Method
- Adult Learning Theory
VOLUNTEER ACTIVITIES
- 2012-2017-Den Leader, Boy Scouts of America, Cub Scout Pack 328 Wilmington, Delaware Participated in: Planning Committee, Activity Committee, Chair Blue and Gold Banquet
- 2013-2016 Maple Lane Elementary School PTA Treasurer, Field/Fun day Organizer, Homeroom Parent
- 2014-2022 Stockings for Soldiers, Wilmington, Delaware, Cape Henlopen annual beach grass planting, Diabetes Kamp for Kids, Camp Nurse, University of Delaware ,Food Bank food drive, Diabetes Networking Jamboree for patients and family event co-organizer, Blood Bank of Delaware, HOPE Methodist Church Thanksgiving meal service
Timeline
Clinical Nurse Educator
Nemours Children's Health System
01.2018 - Current
Patient Care Specialist/Filed Training
Dexcom
01.2016 - Current
Endocrine Specialty Nurse/ Diabetes Educator
Nemours Children's Health System
01.2010 - 01.2018
Direct Care Clinical Nurse
Nemours Children's Health System
10.1997 - 01.2011
Doctor of Nursing Practice - Leadership
Wilmington University
Master of Science - Clinical Nurse Leader
Wilmington University
Legal Nurse Consultant Certificate -
Widener University, School of Law
Associate of Applied Science - Nursing
Delaware Technical And Community College
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