Jennifer A. McGregor
Loganville,GA
Summary
Professional with strong background in designing and developing instructional materials for diverse audiences. Adept at utilizing range of educational technologies and methodologies to create effective learning experiences. Known for strong collaboration skills, adaptability to changing project needs, and focus on achieving measurable results. Skilled in curriculum development, e-learning platforms, and multimedia content creation. Recognized for excellent communication, problem-solving abilities, and fostering productive team environment.
Overview
23
23
years of professional experience
Work History
Instructional Designer
Accelerate Education
01.2024 - Current
- Led instructional design of mathematics and science courses.
- Managed 10 content authors and SMEs.
- Worked with the production team on the development and created tracking and processes to ensure high-quality, on-time delivery.
- Created tracking maps to improve design time.
- Created new processes to improve efficiencies in the design process.
- Successful completion of full course delivery on time and under budget.
Instructional Technology Supervisor
OKIN Process / Educ8
05.2022 - 03.2023
- Supervised, observed, and coached 120 tutors to successfully engage with students through multiple modes of support.
- Created processes for onboarding, developed methods for performance reviews and ongoing training plans, developed methods for working with and meeting the individual needs of each client while balancing the profit and cost of service expectations of the CEO.
- Successful completion of tutoring program launch with high client satisfaction rates leading to client retention.
- Developed comprehensive training programs for staff, leading to increased proficiency in new software applications.
- Advised senior leadership on strategic technology investments, contributing to long-term growth objectives.
- Collaborated with cross-functional teams on technology projects, ensuring seamless implementation and stakeholder satisfaction.
- Evaluated emerging technologies for potential integration into existing systems, ensuring competitive advantage within the industry.
- Established strong relationships with external partners such as vendors or contractors, facilitating smooth collaboration on joint projects.
- Assessed business requirements to create focused solutions.
- Authored best practices documentation for use in new personnel onboarding processes.
Compliance Survey Audit Aide
Saint George Consulting
08.2021 - 12.2022
- Developed tools and job aids to support the preparation of compliance audit reports.
- Led the innovation of new processes, and for leading the training of all Aides and Technicians on VA Compliance report generation processes.
- Created new processes for standardization of client-facing reports and created templates and processes that reduced prep time, leading to both Aides and Technicians increasing job efficiency and effectiveness. The percentage of compliance reports accepted at the first submission to the VA increased from 45% to 98%, allowing for expedited closure of completed audits and a decrease in payment delays.
- Assisted with onboarding of new employees.
- Edited and proofread documents for accuracy and completeness.
- Supported staff on special assignments and ad hoc projects.
Director of Content Development
Teach N’ Kids Learn, Inc.
08.2017 - 09.2020
- Worked with Subject Matter Experts to convert face-to-face training into effective online learning opportunities.
- Managed a team of 35 contract content writers.
- Created new online learning programs using the ADDIE process.
- Significant increase in course enrollment revenue from $225K to $1.3M, 95% completion rates, and 97% client retention.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
National Professional Development Services Manager
Pearson Education
09.2002 - 12.2010
- Delivered training both onsite and online.
- Provided coaching and remote follow-up support.
- Managed a team of 55 consultants, including recruiting, internal project training design and delivery, time and expenses, onsite delivery, and follow-up reporting.
- Developed tools for internal consultant evaluations, focusing on the quality of materials development, instructional delivery, and administrative task completion.
- Co-developed tools program evaluation, which included various components such as observations, work reviews, data analysis, and perception surveys.
- Met all improvement goals.
- Reduced employee turnover by creating a positive work environment with clear communication channels, regular feedback sessions, and opportunities for professional development.
- Analyzed performance metrics to identify areas for improvement, leading to more effective resource allocation and better overall results.
- Established performance benchmarks for the team, motivating employees to exceed expectations consistently.
Education
PhD - Learning, Design, and Technology
The University of Georgia
Athens, GA01.2024
Master’s Certificate - Qualitative Research
The University of Georgia
Athens, GA01.2017
Master of Arts - Education in Curriculum, Instruction, & Training Development
University of Phoenix
Phoenix, AZ01.2005
Bachelor of Science - Business Education and Industry Training
University of Central Florida
Orlando, FL01.2000
Skills
- Adobe Creative Suite
- Microsoft Office Suite
- Google Suite
- Canva
- Filmora
- Doodly
- Vyond
- Learning strategies
- Instructional strategies
- E-learning design
- Learning theory
- Training program development
- Organizational performance
- Needs assessment
- Training program design
Timeline
Instructional Designer
Accelerate Education
01.2024 - Current
Instructional Technology Supervisor
OKIN Process / Educ8
05.2022 - 03.2023
Compliance Survey Audit Aide
Saint George Consulting
08.2021 - 12.2022
Director of Content Development
Teach N’ Kids Learn, Inc.
08.2017 - 09.2020
National Professional Development Services Manager
Pearson Education
09.2002 - 12.2010
PhD - Learning, Design, and Technology
The University of Georgia
Master’s Certificate - Qualitative Research
The University of Georgia
Master of Arts - Education in Curriculum, Instruction, & Training Development
University of Phoenix
Bachelor of Science - Business Education and Industry Training
University of Central Florida
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