Jennifer McKinster

• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Answered customer questions and provided detailed product information.
• Performed inventory control, such as counting, and stocking merchandise.
• Greeted customers and directed to requested products.
• Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
• Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
• Improved customer satisfaction by promptly locating items and providing product information.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Customer service, ran cash register and lottery machine, checked in vendors, placed orders and stocked coolers