Jennifer McKittrick
Homosassa,FL
Summary
Professional, experienced, hardworking and passionate career seeker with strong organizational and leadership skills eager to secure an office manager position with learning potential. Ready to be part of a winning team, and help everyone achieve the companies goals.
Overview
30
30
years of professional experience
Work History
Office Manager
Love Motors, Inc
11.2022 - Current
- Lead and manage office team in a small, consolidated accounting office for Love Honda, Love Chevrolet, Love Motorsports, and Love Power Equipment
- Check and submit floorplan payoffs for all new and used vehicles for Love Honda and Love Chevrolet
- Check and submit floorplan payoffs for all Motorsports and Power Equipment stores
- Maintain clean accounting schedules
- Assist AP/AR clerk as needed
- Process parts, service, and sales deposit
- Submit all aftermarket remittances at least once monthly for Love Honda and Love Chevrolet
- Assist the Title Clerk in maintaining all auction deals
- Receipt auction payments
- Process dealer trades
- Stock in new and used vehicles
- Process lien payoffs
- Assist my office team with issues and discuss resolutions
- Work closely with sales management to resolve any issues
- Write checks as requested by management for customer’s or other services
- Train new accounting clerks and title clerks
- Process sales ‘spiff’ checks and reconcile for payroll
- Take an active role in any issues and assist in a positive resolution for everyone involved
Accounting Clerk
Love Motors, Inc
10.2021 - 11.2022
- Complete accounting on retail deals for Love Honda and Love Chevrolet
- Verify all required paperwork was submitted with deals
- Calculate profit / loss on retail deals
- Work closely with GM regarding correct profit / loss differences
- Submit all aftermarket remittances for Love Honda and Love Chevrolet
- Stock in new and used vehicles
- Process dealer trades
- Calculate sales commissions on a weekly basis and maintain yearly records of pay for each person on the sales team
- Scan all deals
Title Clerk
Love Motors, Inc
05.2021 - 10.2021
- Process all title work for new and used deals for Love Honda and Love Chevrolet
- Using the State of Florida DLR system, scan all required paperwork to register in state customers
- Maintain compliance with liens and lien holders
- Verify all customer’s information and ensure everything in DLR system is accurate
- Maintain a log for issues
- Scan all processed tag work and file deals when completed
- Process and complete all wholesale deals and obtain titles for auctions
Accounting Clerk
Asbury Automotive
09.2020 - 05.2021
- Process aftermarket cancellations for Courtesy Nissan and Courtesy Hyundai
- Process daily office and sales deposits for Courtesy Nissan and Courtesy Hyundai
- Process daily banks for receivable posting
- Maintain customer receivable schedule
- Maintain all Hyundai Incentive records and ensure required documentation is included so the incentive would be paid
Office Manager
Friendship Automotive
10.2006 - 07.2020
- Lead and manage the contract processing team
- Lead and manage other teams to include accounting, inventory, and title team as needed to assist the dealership
- Ensure that all paperwork is correct and ready for processing by contract team
- Liaison with Sales, Finance Manager, and General Manager to correct deficiencies
- Participate in the interviewing, hiring, training, and evaluation of employees
- Act as liaison between team members and Human Resources
- Post Ally Smart Cash floorplan on daily basis
- Run floorplan schedule and ensure all sold units are posted to Google Drive sheet
- Post daily parts and service deposits for multiple dealerships
- Reconcile all schedules for multiple dealerships
- Reconcile all parts statements for multiple dealerships
- Process all extended warranty product cancellations and refunds
- Reconcile extended warranty product statements for multiple dealerships
- Reconcile monthly bank reserve statements
- Process accounts payable on daily basis
- Liaison to multiple floorplan auditors
- Excellent audit reviews
- Started as the parts and service cashier in 2006, and I was promoted to multiple other roles within the dealership. My last position was Office Manager
Communications Specialist / Field Training Officer
Manatee County Sheriff’s Office
06.1994 - 06.2006
- Educated and trained new dispatchers, following proper procedures and standards
- Daily, weekly, and monthly evaluations of trainee that was provided to supervisor
- Provided continuous feedback to trainee regarding their performance
- Answered emergency and non-emergency phone calls and obtained pertinent information for dispatcher to relay to responding deputies
- Communicated with deputies via radio, and computer terminal
- Responsible for ensuring deputies had necessary information to handle call in safe manor
- Conducted computer checks for driver’s license, registration, and arrest warrants utilizing the National Crime Information Center (NCIC)
- Served as assistant supervisor for a shift
- As assistant supervisor, I was responsible for researching information to process and make a tape recording of radio and/or phone traffic as requested by supervisor
Education
High School Diploma -
Manatee High School
Bradenton, FLSkills
- CDK system
- Reynolds & Reynolds system
- CDK LightSpeed system
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Clear oral/written communication
- Account Reconciliation
Awards
- Employee of the month Love Honda, 08/01/21
- Employee of the month Manatee County Sheriff’s Office, 4 different times
Timeline
Office Manager
Love Motors, Inc
11.2022 - Current
Accounting Clerk
Love Motors, Inc
10.2021 - 11.2022
Title Clerk
Love Motors, Inc
05.2021 - 10.2021
Accounting Clerk
Asbury Automotive
09.2020 - 05.2021
Office Manager
Friendship Automotive
10.2006 - 07.2020
Communications Specialist / Field Training Officer
Manatee County Sheriff’s Office
06.1994 - 06.2006
High School Diploma -
Manatee High School