Jennifer McNeill
Lumberton,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Assistant Director of Academic Engagement
University of North Carolina at Pembroke
2019.10 - Current
- Managed a team within the Academic Engagement unit comprising of two professional staff members, nine temporary staff members and over 40 students workers.
- Serve as academic advisor to a case load of students in the areas of political science, mass communications, public and non-profit interdisciplinary studies
- Responsible for the coordination of academic and financial aid appeals
- Supervise and manage the Tutoring Center, HAWK alert program (early alert system), SOAR academic coaching programs, GEAR UP, GENONE and First Year Programming.
- Develop and implement retention initiatives for identified at risk student populations including the coordination of outreach/support programs, initiatives, and services
- Cultivate collaborative relationships with campus partners and stakeholders in developing strategic and attainable academic recovery models for students on academic probation
- Responsible for the coordination of UNV 1100: Strategies for Success curriculum and training of the course instructors.
- Lead in the development of academic success workshops for students in the areas of time management, motivation, notetaking, and other college readiness topics
- Serve as a course instructor for UNV 1050: Intro to Career Development in which career and academic exploration curriculum are assessed.
- Created and updated records and files to maintain compliance with university academic policy.
- Streamlined communication between students, faculty, staff, community stakeholders, and administrators to foster a collaborative environment for students that are on academic notice.
- Assisted in the renovation and training of our Peer Academic Leader program (PALS) for students on academic notice,summer bridge and first year students.
Assistant Director of Academic Outreach
University of North Carolina at Pembroke
2017.10 - 2019.10
- Directed a comprehensive summer program for conditionally admitted students, as well as the continued coordination of the program for qualified students during the subsequent fall and spring semesters
- Prepared, reviewed, and edited all printed, electronic promotional and informational items related to the BraveStart Summer Bridge Program/Emerging Scholars Program
- Implemented student programming which involves, introduces and/or utilizes student resources, support, and services for Emerging Scholar /WIN student cohort
- Recruited BraveStart student peer mentors for summer bridge program
- Provided training and development for selected peer BraveStart Mentors by co teaching a UNV 2000 Student Development and Peer Education course
- Assisted with New Student Programs in working new student Orientations
- Developed and coordinated academic outreach programing in efforts of bridging the UNCP campus with the surrounding NC counties
- Administer, maintain, and managed operating budget related to the BraveStart summer bridge program at the discretion of director
- Created and maintain accurate records and reports of various aspects of the BraveStart bridge program – ex: enrollment, participation, discipline, etc
- Advise undergraduate students on career/educational plans to include graduate school, undergraduate major of choice, etc
- Served as a co advisor for student organization group MORE (Mentoring Outreach Resiliency and Excellence), that recruited and provided peer mentors to incoming freshman class
- Instruct/ Teach a UNV 1000 freshman seminar course designated for all Emerging Scholar Students
- Developed collaborative relationships and partnerships with various departments on campus in an effort to outreach, network and sustain academic efforts of student cohorts.
Tutoring Program Coordinator
University of North Carolina at Pembroke
2014.07 - 2018.10
- Supervise approximately 35 Peer Tutors who are charged with conducting instructional sessions based on over 40 undergraduate courses
- Execute effective marketing strategies for the tutoring program to include utilization of web based, print, word of mouth, & social media
- Monitor annual academic Tutoring Programming payroll budget of approximately $55,000 for 35 plus peer tutors
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with campus stakeholders expanding program reach and impact.
- Developed and maintained relationships with external partners to facilitate program operations.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
- Tracked and reported expenses accurately to manage program budgets.
- Schedule daily online tutoring request of over 450 students in a given academic semester
Supplemental Instruction Coordinator
University of North Carolina at Pembroke
2013.06 - 2014.07
- Supervise approximately 42 Supplemental Instruction Leaders who are charged with conducting instructional sessions based on over 30 challenging undergraduate courses
- Execute effective marketing strategies for the SI program to include utilization of web based, print, word of mouth, & social media
- Utilize & structure data reports for upper-level management to include SI director & college professors in an effort to quantify impact of the SI program on campus
- Delegate assigned job tasks and SI program goals to 40 plus SI Leaders to help meet/exceed SI program initiatives
- Monitor annual academic SI payroll budget of approximately $78,000 for 40 plus SI leaders
- Recruit SI leaders & coach them on program mission to meet university & SI academic goals
- Advise undergraduate students on career/educational plans to include graduate school, undergraduate major of choice, etc.
Assistant Director of Admissions
University of North Carolina at Pembroke
2006.09 - 2013.06
- Coordinated & scheduled university open houses for prospective students & their families
- Helped recruit over 2,000 students to the University of North Carolina at Pembroke, one of the most diverse universities in the country, utilizing proven & effective marketing strategies
- Developed & cultivated relationships with high school guidance counselors, principals, & other stakeholders to recruit prospective students to UNCP from the Triad region of the state
- Assisted prospective transfer students & their families with ample/needed information to transfer to other universities
- Supplied over 600 students with information on scholarship opportunities to include financial aid information
- Presided as co-advisor of the Student Ambassador Organization, a 15-member student organization comprised of top UNCP undergraduate students
- Recruited & increased retention rate for over 1,000 students to the University of North Carolina at Pembroke from a designated 10 county region of the state.
Education
Master of Arts in Education-Professional School Counseling -
The University of North Carolina at Pembroke
Pembroke, NC05.2013
Bachelor of Science-Business Administration, Concentration in Management -
The University of North Carolina at Pembroke
Pembroke, NC05.2006
Skills
- Staff Management
- Creative Direction
- Strategic Planning
- Data Analysis
- Staff Development
- Project Management
Work
910.775.4311
Timeline
Assistant Director of Academic Engagement
University of North Carolina at Pembroke
2019.10 - Current
Assistant Director of Academic Outreach
University of North Carolina at Pembroke
2017.10 - 2019.10
Tutoring Program Coordinator
University of North Carolina at Pembroke
2014.07 - 2018.10
Supplemental Instruction Coordinator
University of North Carolina at Pembroke
2013.06 - 2014.07
Assistant Director of Admissions
University of North Carolina at Pembroke
2006.09 - 2013.06
Master of Arts in Education-Professional School Counseling -
The University of North Carolina at Pembroke
Bachelor of Science-Business Administration, Concentration in Management -
The University of North Carolina at Pembroke
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