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Driven and resourceful Executive Assistant offering 15+ years of expertise in supporting professional needs with well-organized precision. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies, and best practices. Successfully manages high-volume workloads in rapidly changing environments.
Overview
29
29
years of professional experience
Work History
Training & Development Specialist
The Law Offices James E. Crawford, Jr
Linthicum, MD
01.2023 - 04.2023
Partnered with managers to identify essential employee development efforts while assisting with the progression of new Managing and Supervising Attorneys.
Aided with employee retention by building rapport and uncovering issues interfering with the daily workings of the Law Firm.
Recommended improvements to the performance evaluation process by analyzing the effectiveness of existing tools
Enhanced and carried out onboarding and orientation for newly hired Attorneys, Law Clerks, and Legal Assistants
Productively cultivated and maintained skills and competency library as well as created several effective training materials by utilizing a variety of media
Contributed to reductions in employee turnover by revamping training programs
Mentored new hires, resulting in stronger staff development and increased productivity
Domestic Department Administrator
The Law Offices James E. Crawford, Jr
Linthicum, MD
07.2022 - 01.2023
Worked under Domestic Managing Attorney to manage operations, including all support functions
Tracked key metrics and established program performance measurement baselines
Devised and implemented effective processes to improve day-to-day workflow
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Strengthened communication skills through regular interactions with others
Skilled at working independently and collaboratively in a team environment
Executive Assistant to the Vice President
Eagle Title/Liff, Walsh, And Simmons
01.2021 - 07.2022
Reported solely to Vice President and Attorney at Law Review of emails, drawing attention to urgent client matters and responding to those requiring more information
Coordinated law firm’s calendar with title company calendar to confirm all meeting commitments met
Supplied support for all legal matters, including managing and organizing large volumes of data in efficient manner
Office Manager/Legal Secretary
The Conservation Fund
Annapolis, MD
06.2016 - 12.2020
Favorably managed budgets and allocated resources to maximize productivity and profitability
Developed detailed and comprehensive office plans to support four staff members, including schedule and individualized goals
Streamlined and monitored quality programs to alleviate overdue compliance activities
Successfully organized all aspects of retreat for 20 individuals to celebrate the opening of Harriet Tubman Museum and historical center
Executive Assistant
RedZone Technologies
Annapolis, MD
09.2015 - 05.2016
Reported to Chief Operating Officer; reviewed emails, drawing attention to urgent client matters
Created invoices for parts and services for work performed by RedZone engineers.
Executive Assistant - Senior Advisor
National Partnership for Women and Families
Washington, DC
01.2014 - 08.2015
Constructed itineraries and coordinated travel to various board meetings and major donors
Sustained high level of confidentiality in all communications, particularly working with White
House personnel
Supported program director with creation of comprehensive list of resources for [Number]+ women's organizations
Development Officer
National Osteoporosis Foundation
Washington, DC
09.2011 - 12.2013
Identified cultivated, and stewarded corporate prospects and donors to support NO F's special events, as well as programs of awareness, education, and advocacy
Develop strategies, prospect/mailing lists, approaches, and proposals for NOF's corporate support
Worked with [Number]+ local and national corporate partners to increase awareness of osteoporosis and educate about osteoporosis risk reduction
Administrative Assistant
National Osteoporosis Foundation, Verizon Wireless
05.1994 - 02.2010
Attorney
Eagle Title, LLC, Liff, Walsh & Simmons
Annapolis, MD
Marketing Consultant
Verizon Wireless
Education
Notary Public Certification - undefined
September 2024
Bachelor of Arts - Liberal Arts
Parsons School of Design/The New School For Social Research
New York
08.1991
Skills
Verizon Wireless Supervisor - Corporate Training
Verizon Wireless Supervisor - Internet Response and Executive Relations
Verizon Wireless Supervisor - Resource Management
Bell Atlantic NYNEX Mobile/Verizon Wireless Systems Supervisor - Continuity Marketing Operations
Bell Atlantic Mobile Customer Service Representative
Core Competencies
Office Administration & Management, Report Analysis & Generation, Executive Presentation Development, Database Management, Information Confidentiality, Schedule Management, Process Improvement, Project Management, Business Correspondence, Customer Service, Interpersonal Communications
Technical Skills
Microsoft Office, Blackbaud/Raiser’s Edge CRM Software, Qualia, Centerbase & Practice Panther, Adobe eSign
Timeline
Training & Development Specialist
The Law Offices James E. Crawford, Jr
01.2023 - 04.2023
Domestic Department Administrator
The Law Offices James E. Crawford, Jr
07.2022 - 01.2023
Executive Assistant to the Vice President
Eagle Title/Liff, Walsh, And Simmons
01.2021 - 07.2022
Office Manager/Legal Secretary
The Conservation Fund
06.2016 - 12.2020
Executive Assistant
RedZone Technologies
09.2015 - 05.2016
Executive Assistant - Senior Advisor
National Partnership for Women and Families
01.2014 - 08.2015
Development Officer
National Osteoporosis Foundation
09.2011 - 12.2013
Administrative Assistant
National Osteoporosis Foundation, Verizon Wireless
05.1994 - 02.2010
Attorney
Eagle Title, LLC, Liff, Walsh & Simmons
Marketing Consultant
Verizon Wireless
Notary Public Certification - undefined
Bachelor of Arts - Liberal Arts
Parsons School of Design/The New School For Social Research
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