Jennifer Medina

• Made phone calls to verify Applicants Voter Registration card was correct.

• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked with cross-functional teams to achieve goals.

• Answered questions about when and where the applicant could go vote on Election Day.

• Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
• Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Informed customers about specials, upselling additional food and drink items.
• Filled condiments and napkin containers during slack periods.
• Verified that prepared food met all standards for quality and quantity before serving it to customers.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
• Presented menus to patrons, answered questions about menu items and made recommendations.
• Promoted desserts, appetizers, and specialty drinks to optimize sales.
• Trained new employees to perform duties.
• Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
• Resolved customer complaints in a polite manner according to company policy.