Jennifer Melendez
Port St Lucie,FL
Summary
Competent Behavioral Health Technician knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.
Overview
6
6
years of professional experience
Work History
Behavior Health Technician
Harmony Recovery Group
11.2023 - Current
- Performed client intake procedures according to internal standards for new admissions.
- Searched resident belongings prior to and during stays.
- Conducted client rounds to check on residents.
- Prepared and submitted daily Shift Reports to management.
- Completed documentation for every incident and forwarded to correct personnel for review.
Front End Associate
Walmart
10.2021 - 11.2023
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Facilitated cash, check and credit transactions on cash register with 98% accuracy.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Hostess
Outback Steakhouse
04.2021 - 09.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Bookkeeping Assistant
Turner & Melendez Accountants, Inc.
09.2017 - 01.2020
- Improved financial reporting accuracy with meticulous data entry and reconciliation tasks.
- Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
- Reduced errors in financial records by conducting thorough audits and identifying discrepancies.
- Assisted in the preparation of accurate financial statements for management review and decisionmaking.
- Ensured accurate recording of financial transactions by meticulously entering data into accounting systems.
Education
No Degree - Behavior Health Technician Training
Ethos Healthcare Consultants
Jupiter, FL12.2023
High School Diploma -
Lake Worth High School
Lake Worth, FL06.1998
Skills
- First aid and CPR
- Ethical decision-making
- Active listening
- Interpersonal skills
- Conflict resolution
- Team collaboration
- Patient Safety Management
- Bilingual in English and Spanish
- Crisis Management
Timeline
Behavior Health Technician
Harmony Recovery Group
11.2023 - Current
Front End Associate
Walmart
10.2021 - 11.2023
Hostess
Outback Steakhouse
04.2021 - 09.2021
Bookkeeping Assistant
Turner & Melendez Accountants, Inc.
09.2017 - 01.2020
No Degree - Behavior Health Technician Training
Ethos Healthcare Consultants
High School Diploma -
Lake Worth High School
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