Jennifer Mendez

• Oversaw daily operations and ensured compliance with safety standards.
• Trained new employees on equipment usage and operational procedures.
• Coordinated workflow among team members to meet production schedules.
• Provided guidance and direction to subordinates regarding job duties and responsibilities.
• Directed and supervised team of 65+ employees in daily operations.
• Complied with company policies, objectives and communication goals.
• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
• Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
• Trained new employees on company policies and procedures.
• Fostered a positive and motivating work environment, leading to an increase in team morale.

Ensure the compliance and enforcement of Corporate guidelines, policies, rules, and procedures, along with all Federal and State requirements (SHA, EPA, DNR, IATF, ect.)

◦ Directly responsible for sustaining and improving plant Safety, Quality, Delivery, Cost, Productivity, 5S, Inventory, Employee and Customer satisfaction.

• Assign and communicate daily job tasks and expectations to production employees.

. Manages zone employee training and performance and directs necessary adjustments.

• Effectively coach and help in the development of employees. Active in conflict resolution.

• Lead and support all employees in the pursuit of continuous improvement.

• Oversee inventory within assigned cells to ensure inventory accuracy.

Responsible for maintaining a clean, safe and secure plant environment. Including assisting with work related incidents, investigations and reports.

• Ensures strict confidentiality oncerning policies, employee disciplinary situations, wages/salaries, trade secrets, financials, etc. between all colleagues and non-personnel.

• Mentored junior staff members, fostering a supportive work environment.
• Offered training and support to keep team members motivated and working toward objectives.

• Assisted in training and developing store associates on customer service techniques.
• Managed inventory levels and organized merchandise displays for optimal presentation.
• Oversaw daily operations to ensure compliance with company policies and procedures.
• Enforced loss prevention strategies to safeguard company assets and reduce theft risk.
• Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
• Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
• Handled complaints from customers by empathetically listening, recording details and offering solutions.
• Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

• Assisted customers with product selection and inquiries.
• Maintained visual merchandising standards and organized displays.
• Processed transactions accurately using point-of-sale systems.

• Supervised daily operations and staff activities in a fast-paced environment.
• Trained new team members on service standards and food safety protocols.
• Managed inventory levels and placed orders for food and supplies.
• Resolved customer complaints promptly to maintain high satisfaction levels.
• Implemented promotional offers to enhance customer engagement and drive sales.
• Led team meetings to discuss performance, goals, and operational improvements.
• Managed daily cash intake by counting out registers and tabulating profits.
• Helped employees accomplish tasks during peak periods.
• Inspected work areas regularly for cleanliness and organization standards.
• Developed and maintained positive working relationships with staff, customers, and vendors.
• Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.