Jennifer Merle
Tulsa,OK
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in demanding settings. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Vocations Administrative Assistant
Diocese Of Tulsa And Eastern Oklahoma
12.2021 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
Counseling Administrative Assistant
Catholic Charities
12.2020 - 07.2021
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported Counselor staff through scheduling, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted development and implementation of new administrative procedures.
- Managed filing system, entered data and completed other clerical tasks.
Parish Life Coordinator
Chruch Of The Madalene
05.2015 - 09.2020
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Organized Parish-wide events that boosted morale and cultivated a community within the Parish.
- Spearheaded volunteer programs that positively impacted local communities while showcasing the Parishes commitment to social responsibility.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Set priorities and problem-solved workflow issues to maintain rapport with parishioners and staff.
- Funeral planning
- Liturgical scheduling and planning
- Maintained parish web page
- Assisted pastor with day to day functions, attended meetings, sending emails, and returning phone calls.
Education
Associate of Science - Medical Billing And Coding
Colorado Technical University
Colorado Springs, CO01.2010
Skills
- Workflow Optimization
- Quality Assurance
- Office Administration
- Scheduling and Calendar Management
- Professional and Mature
- Computer Proficiency
- Performance Improvement
- Coordination
- Office Management
- Project Management
- Relationship Building
- Business Administration
- Strategic Planning
Affiliations
- Volunteering with St. Michael Catholic Radio - Theology at the Tower - every year for 5 years.
References
References available upon request.
Timeline
Vocations Administrative Assistant
Diocese Of Tulsa And Eastern Oklahoma
12.2021 - Current
Counseling Administrative Assistant
Catholic Charities
12.2020 - 07.2021
Parish Life Coordinator
Chruch Of The Madalene
05.2015 - 09.2020
Associate of Science - Medical Billing And Coding
Colorado Technical University
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