Jennifer Merritt
Bradenton,FL
Summary
Effortlessly manage multiple tables in fast-paced environments, consistently meeting customer expectations and sales quotas to support restaurant success. Well-trained in food handling and safety, customer service and experienced bartending. Support all team members with efficient and dedicated work.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Bijou cafe
01.2014 - 06.2020
- A true passion for high quality services of guests orders and needs, handling daily operations including all money brought into the restaurant, daily reconciliation and all duties associated with clean up and lock up.
Head wait
01.2008 - 06.2014
- Speak to guests to ensure satisfaction with food, drinks and service
- Ensure 100% compliance with all Company policies and laws, including health and safety standards
- Handling large volume of business, member of the wedding and event team, checking out servers and daily financial reconciliation.
Bartender
Clancy's
07.2020 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
High School Diploma -
Bayshore High School
Bradenton, FL 08.1986 - 06.1990
Skills
- Handle high levels of stress High level of social and communication
- Skills
- Marketing and sales skills Knowledge of my community
- Ability to adapt to new situations
- Custom Drink Preparation
- Liquor, Beer and Wine Knowledge
- Safe Serving Knowledge
- Anticipating Guest Needs
Accomplishments
- Apr 2001
- Jun 1990
- Personal Lines Insurance Broker, Self-employed, Mar 2000 ‐ Jan 2008, Bradenton, FL
- Effective written, oral communication and presentation skills
- Well-developed persuasion and negotiation skills
- Great interpersonal skills and a proven ability to build rapport with prospective and existing customers
- Effective time management and organizational skills
Certification
Bar Smarts, ServSafe, Conflict resolution certified.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
Clancy's
07.2020 - Current
Bijou cafe
01.2014 - 06.2020
Head wait
01.2008 - 06.2014
High School Diploma -
Bayshore High School
08.1986 - 06.1990