Jennifer Merritt
Student
Saint Joseph,MN
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
8
8
years of professional experience
Work History
Wendys
Night Shift manager
Waite Park, MN
11.2024 - 04.2025
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Identified issues, analyzed information and provided solutions to problems.
Secretary
LeisureHours Inc
Saint Joseph, MN
12.2020 - 03.2023
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Provided administrative support to the Office Manager and other staff members.
- Sent and distributed mail and parcels.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Maintained organized filing system of paper and electronic documents.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Package Handler
Masterson Staffing
Saint Cloud, MN
07.2018 - 07.2020
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Organized packages according to type, size, destination, and other specifications.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Inspected packages for damages or defects and recorded any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Labeled parcels accurately according to company guidelines.
- Collaborated with team members on tasks such as sorting mail into designated bins.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Examined and inspected containers, materials, and products to meet packing specifications.
- Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
Customer Service Representative
People for you
Homewood, IL
04.2017 - 06.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
Associate of Applied Science - CyberSecurity
DeVry University
Villa Park, IL12-2025
Skills
- Meeting Coordination
- Supply Ordering
- Sales Support
- Payroll Administration
- Office Administration
- Expense Tracking
- Requisition Processing
- Database Maintenance
- Prioritization and Time Management
Timeline
Wendys
Night Shift manager
11.2024 - 04.2025
Secretary
LeisureHours Inc
12.2020 - 03.2023
Package Handler
Masterson Staffing
07.2018 - 07.2020
Customer Service Representative
People for you
04.2017 - 06.2018
Associate of Applied Science - CyberSecurity
DeVry University
Similar Profiles
Jordyn HarperJordyn Harper
Bartender at Night Shift BaltimoreBartender at Night Shift Baltimore
Brandon CheneyBrandon Cheney
Cleaner at The Night ShiftCleaner at The Night Shift
Virend SewakVirend Sewak
Heavy Truck Night Shift Driver at Heavy Truck Night Shift DriverHeavy Truck Night Shift Driver at Heavy Truck Night Shift Driver
Mary GreeleyMary Greeley
Sr Behavior Technition at Northway AcademySr Behavior Technition at Northway Academy
Harper WrightHarper Wright
Crew Member at Taco JohnsCrew Member at Taco Johns