Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Merritt

GREENFIELD,OH

Summary

At Flagway.inc, excelled as a Cashier by enhancing customer satisfaction through exceptional service and accurate transaction handling. Demonstrated expertise in cash management and problem-solving, leading to a significant improvement in customer loyalty. Skilled in both customer assistance and cash handling, consistently maintained accurate cash drawers, showcasing reliability and a strong work ethic.

Overview

12
12
years of professional experience

Work History

Cashier

Flagway.inc
05.2012 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma - General Studies

Western
Latham, OH
05.2002

Skills

  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money Handling
  • Cash handling and management
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Professionalism and Courtesy
  • Cash Management
  • Basic Math Competence
  • Cash handling
  • Refunds and exchanges
  • Merchandise Restocking
  • Cash Drawer Balancing
  • Staff Training
  • Refund handling
  • Inventory Management
  • Decision Making
  • Ordering and stocking
  • Credit and cash transactions
  • Honest and Dependable
  • Problem-Solving
  • Professionalism
  • Reliable and Responsible
  • Adaptable and Flexible
  • Basic Mathematics
  • Inventory Stocking
  • Employee Training

Timeline

Cashier

Flagway.inc
05.2012 - Current

High School Diploma - General Studies

Western
Jennifer Merritt