Jennifer Merritt
GREENFIELD,OH
Summary
At Flagway.inc, excelled as a Cashier by enhancing customer satisfaction through exceptional service and accurate transaction handling. Demonstrated expertise in cash management and problem-solving, leading to a significant improvement in customer loyalty. Skilled in both customer assistance and cash handling, consistently maintained accurate cash drawers, showcasing reliability and a strong work ethic.
Overview
12
12
years of professional experience
Work History
Cashier
Flagway.inc
05.2012 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma - General Studies
Western
Latham, OH05.2002
Skills
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Cash handling and management
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Professionalism and Courtesy
- Cash Management
- Basic Math Competence
- Cash handling
- Refunds and exchanges
- Merchandise Restocking
- Cash Drawer Balancing
- Staff Training
- Refund handling
- Inventory Management
- Decision Making
- Ordering and stocking
- Credit and cash transactions
- Honest and Dependable
- Problem-Solving
- Professionalism
- Reliable and Responsible
- Adaptable and Flexible
- Basic Mathematics
- Inventory Stocking
- Employee Training
Timeline
Cashier
Flagway.inc
05.2012 - Current
High School Diploma - General Studies
Western