Jennifer Meyers

• Maintained detailed records of customer interactions, transactions and comments for future reference.
• Answered customer inquiries and provided accurate information regarding products and services.
• Identified opportunities for selling additional products or services based on customer needs.
• Performed administrative tasks such as filing paperwork, and processing sales for shipment.
• Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.

• Serve as a frontline technician, providing direct, customer-facing service while collaborating with builders, supervisors, and assistant technicians on-site.
• Deliver hands-on training to technician assistants, ensuring tasks are completed efficiently and safely through clear, step-by-step instruction.
• Diagnose technical issues by systematically evaluating all potential causes, and determining the most effective, long-term solutions.
• Lead the safe execution of repairs and installations, maintaining high standards of quality, efficiency, and compliance with safety protocols.
• Maintain consistent daily communication with customers—whether on-site or via phone—to confirm appointments, explain procedures, and ensure customer satisfaction.
• Represent the company professionally in both residential and commercial environments, fostering strong client relationships, and trust.

• I served as the lead educator in a two-year-old classroom for two years, providing high-quality care and early childhood education in a full-day program.
• Ensured the safety, well-being, and developmental progress of each child through attentive care, consistent routines, and individualized support.
• Communicated effectively with parents and guardians during daily drop-off and pick-up, offering updates on behavior, milestones, and overall wellness.
• Managed all aspects of childcare, including feeding, diapering, comforting, and maintaining a clean, organized, and nurturing environment.
• Promoted screen-free learning, incorporating music, movement, and play-based strategies to support emotional regulation, and minimize overstimulation.
• Maintained compliance with health, safety, and licensing standards while fostering a positive and inclusive classroom culture.

• Provided administrative and personnel support by processing orders, awards, and decorations in compliance with Air Force regulations.
• Maintained accurate personnel records and ensured timely execution of administrative processes in a confidential, mission-focused environment.
• Assisted adjacent offices with critical functions, such as issuing military identification cards.
• Enlisted in the Air Force Reserves following high school graduation to pursue personal growth, and demonstrate resilience, discipline, and a commitment to service.
• Honorably discharged due to the operational impact of the COVID-19 pandemic.

- Promoted from entry-level team member to supervisor through strong performance and leadership.

- Oversaw daily operations in a high-volume family entertainment center, working six days a week, and regularly opening and closing the facility.
- Managed front desk responsibilities, including guest check-ins, party bookings, customer inquiries, and payment processing.
- Coordinated and facilitated children's birthday parties, providing direct customer service both in person and over the phone.

- Delivered safety briefings and company policy explanations to guests on a daily basis.

- Supported understaffed shifts by assisting team members during events and maintaining service standards under pressure.
- Developed and maintained weekly employee schedules to ensure adequate staffing and a smooth workflow.